*Bilingual Disability Case Manager – 100% Remote - Jobs in Moncton, New Brunswick, Canada, E1C

Job Description

Bilingual Disability Case Manager – Remote Exciting opportunity in the insurance industry for a bilingual professional with expertise in disability case management. This fully remote role offers meaningful work in assessing claims, guiding recovery, and facilitating return-to-work outcomes across Canada. Ideal for those with a healthcare background and strong decision-making skills.What is in it for you:• Competitive salary with annual bonus: $68.000 to $72.000.• Full-time remote position.• Monday to Friday schedule, 37.5 hours per week.• Working hours: 9:00 am to 5:00 pm or 10:00 am to 6:00 pm.• Company recognized as one of the top 100 employers in Canada.• Generous Time Off: Enjoy 3 weeks of vacation, 3 personal days, and 5 paid sick days.• Supportive Environment: Access to Employee Assistance Program and Employee Assistance Fund Program.• Global shares program with investment matching.• Various employee resource groups.• Complete Insurance Coverage as of Day 1.• RRSP matching program.Responsibilities: • Proactively handle a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.• Action daily administrative tasks including responding to emails and telephone calls in a timely manner.• Assess claims based on contractual, medical, and vocational barriers.• Develop positive relationships through frequent collaboration with plan sponsors, plan members, treatment providers, and internal partners (e.g., disability specialists, rehabilitation specialists, and medical consultants) to drive cases to a successful return to work or job resolution readiness.• Write letters to communicate pertinent benefit-related information based on analytical reasoning.• Demonstrate resiliency, emotional intelligence, and compassion when listening and communicating with plan members, including delivering difficult claims-related decisions.What you will need to succeed:• A post-secondary diploma, CEGEP (DEC or DEP), or bachelor’s degree in a healthcare program or equivalent work experience.• Bilingual fluency in English and French (spoken and written) to support clients in both languages.• Confirmed ability to make meaningful decisions efficiently and effectively under tight deadlines.• Knowledge of disability management and/or group benefits is an asset.• A background in a health-related field is advantageous.• Comfortable and skilled in handling both incoming and outgoing calls.• Excellent organizational and prioritization skills are critical for handling diverse tasks.Why Recruit ActionRecruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.# MFCJP250825