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| Job Location | Moncton, NB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Our Bilingual Technical Support Advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. As an ideal candidate, you must be fluent in French Canadian as your calls will be primarily from customers speaking French Canadian. The ideal candidate will possess experience in a customer service/technical support role with past experience servicing varying dialects.*Must reside in the Alberta, New Brunswick, Ontario, Nova Scotia, or Manitoba Province.What Your Virtual Work Environment Looks LikeA private workspace with locked door in your permanent residenceQuiet environment free of background noise and interruptionsA secure workspace free from cell phones/video devicesArrangements for dependent care and other obligationsWhat You’ll Love About UsCompensation $19.00 CAD4% Vacation PayMore family, less trafficWhat We’ll Love About YouExemplary attendance and punctualityEagerness to work a shift between the hours of 8am-8pm ET, full-time schedule 38+ hour/weekYou want a long-term career with growthOpenness to feedback and willingness to improveSpeedy responses and ability to multitaskFamiliarity with iOS and/or MacOS, or comparable technology, is preferredAbility to go with the flowGreat communication skillsFluency in French Canadian & EnglishYou’re at your best when it matters mostResponsibilitiesWhat You’ll Do Every Day You’ll interact with customers troubleshooting and resolving technology inquiries and challenges like these: