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Customer Service Representative - Jobs in Moncton, NB

Job LocationMoncton, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

ScopeOur growing transportation business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.ResponsibilitiesCommunicating with customers and responding to their queries (via phone, email) in a professional and timely manner.Document each file in compliance with the procedure and standards of the company.Continually update customers as to the status of each order as required and solve customer specific freight issues.Accurately enter data and create various reports for internal/external use.File different kinds of documents.Delivery appointment schedulingOther related duties required by managementRequirements : Must have experience in the Logistic IndustryMust be proficient with Microsoft officeAble to work and learn in fast-paced environmentAbility to multitaskAbility to work effectively, efficiently, and courteously with other staffAbility to prioritize and organize work effectivelyAbility to work in a high-volume environment and meet deadlines.AS400 knowledge is a bonusMust be bilingual (English & French)Job Types: Full-time, PermanentSalary: $17.00-$22.00 per hourBenefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
Schedule:
  • 8 hour shift
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