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Job Location | Moncton, NB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Our Technical Support Advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. The ideal candidate will possess experience in a customer service/technical support role with past experience servicing varying dialects.Must reside in the Alberta, New Brunswick, Ontario, Nova Scotia, or Manitoba Province.What Your Virtual Work Environment Looks Like: A private workspace with locked door in your permanent residenceQuiet environment free of background noise and interruptionsA secure workspace free from cell phones/video devicesArrangements for dependent care and other obligationsWhat You’ll Love About Us: Compensation $18.00 CAD4% Vacation PayMore family, less trafficWhat We’ll Love About You: Exemplary attendance and punctualityEagerness to work a shift between the hours of 11am-11pm ET, full-time schedule 38+ hour/weekYou want a long-term career with growthOpenness to feedback and willingness to improveSpeedy responses and ability to multitaskFamiliarity with iOS and/or MacOS, or comparable technology, is preferredAbility to go with the flowGreat communication skillsYou’re at your best when it matters mostResponsibilities: What You’ll Do Every Day: You’ll interact with customers troubleshooting and resolving technology inquiries and challenges like these: