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| Job Location | Montréal, Québec |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full time |
Job DescriptionDo you enjoy working with field teams and customers, and can you see a long-term vision to help drive execution strategy to accelerate customer success Do you have a record of accomplishments employing business and organizational skills, orchestrating across functions to deliver pragmatic and innovative solutions on time Are you a growth minded leader who provides clarity, inspires change and creates energy across a broad base of teams, groups, customers and communities If so, this role might be ideal for you.As the Director of the Customer Success department,, you will champion how customers realize value from Ventions products and services. The customer success function is focused on accelerating customer growth through a combination of product utilization and the expertise within the CS team. This team is made up of Automation Integration specialists, Customer Experience specialists, and MachineLogic Programming experts. Your ability to develop programs to have a strong and efficient voice of customer with the product functions at Vention and your domain expertise in industrial automation will help you influence the products Vention builds and set up Ventions’ users for success. Collaborating closely with the technical sales team, you and your team play a pivotal role in adoption of the technologies Vention provides by supporting pre-sales efforts as well as adopting a “no user left behind†strategy. More specifically, your role will include: