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Senior Business Analyst - Jobs in Montreal Quebec

Job LocationMontreal Quebec
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Overview:We are seeking a Senior Business Analyst to join a high-performing Agile software release team focused on developing web and API solutions that support the introduction of new technologies and services. The team operates in a dynamic, collaborative environment, working with cross-functional experts across IT, network, operations, and product domains.Key Responsibilities:

  • Act as a liaison between business stakeholders and technical teams to gather, analyze, and document requirements for complex IT solutions.
  • Lead initiatives to improve business workflows and system performance within provisioning, dispatch, and network domains.
  • Analyze data to detect service delivery anomalies and identify root causes or opportunities for optimization.
  • Support the planning and execution of integrated solutions through the full SDLC, from requirements to post-implementation review.
  • Collaborate with developers, testers, and product owners in Agile ceremonies and ensure alignment between business needs and technical delivery.
  • Lead and support projects focused on performance management, service quality, and reporting frameworks.
  • Translate business objectives into detailed epics, user stories, and acceptance criteria.
RequirementsRequired Skills and Experience:
  • 5+ years of experience as a Business Analyst in an Agile software development environment.
  • Strong analytical and problem-solving skills, particularly related to business process optimization and IT service delivery.
  • Proven experience working with cross-functional teams including developers, architects, QA, and product management.
  • Solid understanding of Agile frameworks (Scrum, SAFe) and tools such as JIRA and Confluence.
  • Experience with data analysis and reporting tools to support performance and quality measurement.
  • Familiarity with backend and frontend development environments is an asset:
  • Backend tech stack (for context): Java, Angular, Redis, TMP OpenApi, Oracle, MongoDB, Cloud, Docker, Kafka, Spring Boot, CI/CD pipelines.
  • Frontend tech stack (for context): ReactJS, JavaScript, NodeJS, WebServices, Cloud.
Preferred Qualifications:
  • Experience in telecom, IT infrastructure, or systems related to provisioning, dispatch, and network operations.
  • Knowledge of API design, systems integration, or data science concepts is a plus.
  • Excellent communication, documentation, and stakeholder management skills.
Working Conditions:
  • Type of job: Temporary Contractor – 1 year with the possibility to extend
  • Work hours: Monday - Friday, 40 hours per week
  • Location: Toronto, ON

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