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Specialist, Wireless Field Ops - Jobs in Nanaimo, British Columbia

Freedom mobile
Job LocationNanaimo, British Columbia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionThis position is for Nanaimo, Courtenay, Comox and Campbell River. Supporting Victoria market from time to time.

  • Responsible for Operationsamp; Maintenance of BSS/Radio Network consisting of macro sites, small cells, microwave and fiber transmission, and indoor (DAS) sites, L2/L3 switching/routing devices and DC-power equipment.
  • The candidate should possess good knowledge of wireless, 3G/LTE/5G radio networks, IP and transmission backhaul networks.
  • Participate in on-call rotational schedule and emergency staff augmentation. This can involve working nights and on weekends.
  • 24X7 availability. Respond to dispatch as required during service hours and on-call periods Participate in maintenance window (night work) for preventive and corrective activities and working on trouble tickets for service restoration work.
  • Action assigned trouble tickets for minor/major/critical issues, minimize outage times and maintain MTTR SLA.
  • Troubleshooting and implementing corrective actions on Radio and transmission network to restore outages and to eliminate factors which can cause service outages.
  • Replacing field Access and Transport faulty parts and engaging rigging crew when required.
  • Execute activities related to WO/CHGs from engineering for corrective and optimization actions.
  • Perform cell site acceptance with in-house rollout teams or vendors for new installs or network upgrades.
  • Transport network acceptance and testing from internal/external service provider (new or upgrade/downgrade) including RFC2544 testing.
  • Performing detailed call testing (TCM – Test Call Matrix) in the field required during Field and Core projects, to verify customer complaints, and to confirm/verify a certain KPI degradation in the network.
  • Preventive Maintenance (PM) routine of Access and Transport nodes on the field including battery test, call test, RAN elements, microwave measurements, safety audit, LOS verification and site housekeeping.
  • Responsible for site safety, performing safety audits and reporting any concerns to the site safety committee.
  • Cell site spares and repair return management.
  • Working with the team to hook up portable generators on site in case of power outages.
  • Attend group meetings and collaboration with other groups.
  • Maintain good relations with the landlords and property managers where our sites are installed.
  • In addition to network maintenance activities within the assigned geographic area, this role may also require travelling to other markets/ cities to help with projects, emergency outages or to attend trainings.
  • Working on rooftops
  • Working on ground equipment underneath towers (no climbing required or allowed beyond 10 feet)
  • Some lifting of 50 lb equipment.
  • Valid Ontario issued ‘G’ class driver’s license with clean record
  • Working experience on Nokia Radio and Transmission network preferred.

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