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| Job Location | Nanaimo, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job descriptionJoin us as the first line of critical support that keeps our clients up and running, giving them peace of mind, and a level of service that ensures they can focus on their core business.Expect every day to be different and fast moving, as you face both routine and complex service requests for a wide range of software and hardware issues. Working through our responsive management platform will make managing calls and documenting communications a snap.The day may start on a Help Desk request setting up a new 365 account, but by 10 AM you are upgrading a laptops RAM and installing a faster SSD. By the afternoon you are waging war with that nasty virus your user downloaded with that "Cool Freeware" his buddy hipped him to last night. You wrap the day migrating a domain controller from Server 2008 to 2019.It all comes along with the territory as we continue to provide the Gold Standard in I.T technical support and unbeatable customer satisfaction to a growing customer base.What’s in it for you