Senior Product Analyst - Jobs in New Maryland

Job Description

What makes us a different kind of employerAs a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians - and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes.Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do. When you join us, you #39;ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it #39;s needed.Job Title: Senior Product Analyst Department: IT Competition: 86172 Internal/External: Both Employment Type: Full Time Permanent Location: Nova Scotia, New Brunswick, PEI, Newfoundland, Ontario - Remote Salary: Comprehensive Compensation Reports To: Team Lead Medavie is on an exciting journey to diversify and expand its Pan-Canadian presence by developing a new Digital Direct line of business. Reporting to the Director of Digital Product, the Senior Product Analyst will be a key member in our digital product team supporting the design and development of innovative digital experiences across both new and existing products. The Senior Product Analyst will be working closely with business to support go-to-market strategy in B2B2C, B2B or B2C, which includes conducting research, identifying unmet needs, transforming business and user requirements into product specifications, be an integral player in our Agile product development team to ensure high quality product is delivered to customers. The Senior Product Analyst will help Medavie bring a unique value proposition that improves the health and wellness of Canadians. The ideal candidate will have passion, energy, be nimble and has the know-how to support the creation of digital products while embracing uncertainty and ambiguity. The role requires experience working in a fast-paced, Agile, product development team in the full software development life cycle. Previous experience in healthcare and human-centered design is an asset.What we offer: Permanent full-time position with opportunity to grow in a well-established organization Flexible work arrangements and emphasis on work-life balance Remote and hybrid work options Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day 100% employer-matched Defined Contribution Pension Plan Annual Incentive Bonus which recognizes your contribution to our success. In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program. An organization where we encourage personal learning and growth with opportunities for career development and advancement Providing wellness benefits, health resources and fitness center discountsYour Impact!The Digital Direct team is expanding and needs your skills and expertise to help commercialize a new health and wellness platform that will challenge and push the boundaries of digital health experiences. If you enjoy experimentation and iteration, making your mark on the end-to-end design of the product, shaping product strategy, and working on leading edge health and wellness solutions, this may be the role for you.What You #39;ll Do

• Support product activities necessary for end-to-end software development lifecycle, including, but not limited to analyzing and assessing customer/business requirements as they pertain to systems, process, and/or change management.
• Develop product specifications and artifacts; ensure high product quality; and proactively ideate and execute on-going product strategy and operational improvements.
• Engage, innovate, and formulate systems/business process scope and objectives through a combination of research, analysis of data and fact-finding with an understanding of current business and industry trends.
• Provide product support and subject matter expertise to internal and external stakeholders through various forums.
• Lead implementations to help successfully launch products and services, conduct real-world observations, analyze customer feedback and data, and iterate based on evidence and research.
• Be a key resource in the adoption strategy to drive usage and acquisition by continuously monitoring and measuring client experiences, end-user behaviours and usage of the product to inform ongoing refinement of product roadmap and feature pipeline.

Experience You #39;ll Need

• Excellent understanding of Agile development process and successful track record of supporting and launching digital products (in responsive web platforms and/or Native Apps). Knowledge/experience and proven track record in the digital health space would be beneficial.
• Experience communicating to stakeholders and participants with all levels of knowledge and backgrounds.
• Previous experience leveraging data and insights to support problem solving and to inform product decisions.
• Startup experience helpful; highly collaborative and ability to work in a fast-paced and dynamic environment professionally and positively.
• Ability to work well under pressure and remains calm by incorporating excellent time management skills and exceptional organization skills to meet many priorities, deadlines and frequent interruptions.
• Passion for health and wellness solutions to improve the well-being of Canadians. Prior experience with healthcare and human-centred design is a plus.

Required Qualifications

• Education: bachelor #39;s degree in business, Economics, Engineering, Computer Science, Mathematics, Statistics or equivalent
• Work experience: 6+ years in a professional role in an Agile, product development team including experience gathering and transforming business requirements into product specifications, working with technical teams, and exposure to a range of analytical techniques.
• Excellent problem solving and analytical skills with a strong attention to detail
• Excellent oral and written communication skills
• Expert level Microsoft Office tools (i.e. Excel, PowerPoint)
• Experience with Atlassian software tools (i.e. Confluence, JIRA)
• Embrace uncertainty and ambiguity; be self-motivated and dedicated to continuous improvement
• Ability to be proactive, drive requirements and produce high quality deliverables in an Agile team
• Ability to work within a dynamic rapidly growing and evolving environment
• Ability to work with cross-functional departments to achieve business goals bility to empathize with customers

#CBM2 #LI-AK1 We are an Equal Opportunity Employer.Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential -a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.Job Segment: Testing, Change Management, Computer Science, Product Manager, Engineer, Technology, Management, Operations, Engineering