Lead Hand, Accounts Receivable - Jobs in New Westminster, BC

Job Description

Why Fraser Health:Fraser Health continues to be recognized as one of BCs Top Employers, are you someone who is passionate about making a difference in the lives of othersFraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.Take the next step and apply so we can continue the conversation with you.Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.Curious to learn what it’s like to work here Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.Detailed Overview:Supervises designated staff and performs edit and posting of batches; maintains assigned dictionaries, monitors and coordinates workflow between accounts receivable and other system interfaces; performs account analysis by reviewing information such as age, collection status and/or credit reports; approves payment arrangements for patient accounts and recommends write-off, as applicable.Responsibilities:

• Supervises between three to ten designated staff by scheduling, coordinating and checking work assignments, determining and providing related training and orientation requirements; provides input into performance appraisals and selection of designated staff.

• Records and verifies payroll and vacation information for designated staff; investigates and follows up to respond to employee inquiries and assists in resolving problems related to payroll, benefits and other entitlements by liaising with Payroll and Human Resources; makes staffing decisions including approving vacation requests and calling in staff to ensure that appropriate staffing levels are on duty, as directed.

• Acts as a liaison between the various departments with the Fraser Health in order to coordinate workflow and correct errors; processes the editing and posting of rejected system batches; posts batches to sub ledger and performs close-of-day procedures.

• Performs duties related to client billings by printing billings, reviewing for discrepancies, taking corrective action and distributing billings to clients.

• Reviews account statements on a daily basis to identify missing/incomplete and/or discrepancies in data; performs account analysis by reviewing, extracting and interpreting information to determine reason for problem and/or discrepancy; reviews patient accounts and batches by checking, identifying problems and correcting discrepancies.

• Processes Accounts Receivable information by completing billing and journal entries, processing payment transfers, balancing revenue accounts to the General Ledger for year end audits, reconciling remittances and rejections, reviewing aged trial balances, completing necessary account adjustments, requesting trial balances and running required reports.

• Assists designated staff by analyzing and resolving problems such as incorrect billing rates and account balances; identifies required action such as approving adjustments to patient account balances and/or recommending account write-off.

• Selects accounts for collection action and preparing collection listings and supporting documentation; maintains collection files and advises collection agencies of payments and queries and provides additional information, as required.

• Participates in the development, implementation and maintenance of the Accounts Receivable systems by maintaining assigned dictionaries, providing information and input to department Managers and attending related meetings.

• Provides information, input and feedback to the Manager, Accounts Receivable and/or the Coordinator, Revenue and Collections regarding issues such as budgetary requirements, policies, procedures, and standards pertaining to the accounts receivable function; implements new and revised procedures upon approval.

• Performs other related duties as assigned.

Qualifications: Education and ExperienceGrade 12, successful completion of a recognized accounting course, and three years recent related experience or an equivalent combination of education, training and experience.Valid BC Drivers License and access to a personal vehicle for business-related purposes.Skills and Abilities

• Ability to keyboard at 45 wpm
• Ability to communicate effectively both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to organize work
• Ability to supervise
• Ability to operate related equipment

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