Program Coordinator Housing - Jobs in Newmarket, ON

Job Description

POSITION PURPOSE:Reporting to the Manager, Housing Programs, is responsible for coordinating housing provider compliance and performance improvement; administering a variety of housing programs; and contributing to the development of housing program policies and operational instructions to support the achievement of Regional objectives.MAJOR RESPONSIBILITIES

• Guides housing providers in implementation of relevant legislation, agreements policies and guidelines; advises Boards of Directors on best practices in matters such as governance, property management, procurement processes, capital project planning and management, and resident relations.
• Monitors and evaluates housing provider governance and management practices for program compliance and operational efficiency; coordinates and leads multi-disciplinary teams in completion of housing provider compliance and performance reviews.
• Identifies compliance breaches and recommends performance improvement; works with housing providers to prepare and implement remediation plans; prepares reports and recommends intervention strategies and enforcement measures for the Supervisor’s consideration when needed to ensure housing provider compliance.
• Administers rent subsidy programs; monitors compliance with agreements, verifies calculation accuracy, completeness of supporting documentation, and correct application of legislative and/or program requirements.
• Assesses client applications to determine program eligibility and/or reviews eligibility decisions made by housing providers or other staff; notifies clients of decisions.
• Supports program delivery by working with Branch and Department partners to prepare housing program promotional materials, application forms and communication plans for review by the Supervisor.
• Acts as a first point of contact for housing providers and housing program participants (i.e. tenants, community agencies and the public); provides housing program information and guidance, including interpretation of legislation and program policies.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

QUALIFICATIONS

• Successful completion of a University Degree in Social Sciences, Urban Studies, Business Administration or related field or completion of a recognized property management designation program (e.g. CIH, CPM, IHM) or equivalent approved combination of education and experience.
• Minimum three (3) years demonstrated experience in the Social Housing field including program administration and/or property management services, budget preparation, asset and financial management.
• Valid Ontario Class “G” driver’s license and reliable vehicle for use on corporate business.
• In depth knowledge of social housing programs, policies and related legislation including the Housing Services Act and the Residential Tenancies Act.
• Sound knowledge of property management principles and methods including property administration, maintenance and asset management.
• Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.

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