Scheduling Clerk (LTC) - Jobs in Newmarket, ON

Job Description

Job TitleScheduling Clerk (LTC)StatusTemporary Full-TimeTemporary - Approximate length of assignment, in months5Type of Positionan Addition to StaffStart DateImmediateSalaryPer hourSalary Grade$30.65 - $33.33DepartmentYork Region -> Community & Health Services -> Paramedic and Seniors ServicesLocationLTC Admin/Restructuring - 194 Eagle Street - Newmarket, ON L3Y 1J6 CA (Primary)Job Description (E)POSITION PURPOSEReporting to the Supervisor Scheduling, LTC & Seniors, is responsible for the daily scheduling of large numbers of Long Term Care and Seniors operations staff across multiple scheduling patterns, locations and shifts and collecting and reporting on data, as required; utilizing effectively, the computerized scheduling software (Kronos) and other computer aided systems.MAJOR RESPONSIBILITIES

• Schedules, confirms, and verifies the daily, weekly and monthly scheduling of all LTC & Seniors operations staff across multiple scheduling patterns, locations and shifts to ensure efficient operations, through the use of specialized computerized scheduling software (Kronos).
• Assigns staff in order to maintain daily operations and to provide coverage for vacation, sick leaves, escort duties, special events, attend training or participate in professional development, and provide extra staffing in the event of a disaster or contingency situation.
• Maintains the allocation of staff resources, including documentation, record keeping, and data entry using Kronos and Microsoft Office applications.
• Performs regularly scheduled data maintenance procedures.
• Updates Kronos staffing schedule with information to new hires, terminations and leaves of absence.
• Administers the casual availability system through the distribution and collection of casual staff availability through the Staff Kiosk and Kronos, in order to schedule casual staff.
• Assists the Supervisor with preparing performance reports related to operational scheduling.
• Provides reports on escort scheduling.
• Responds to inquiries and resolves concerns, as appropriate, from employees, management etc.
• Ensures that services provided meet Regional customer service standards.
• Participates in the Continuing Quality Improvement (CQI) process to identify ways to improve the LTC & Seniors scheduling model.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

QUALIFICATIONS

• Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
• Minimum two (2) years related experience daily scheduling of large numbers of employees for shifts in various locations.
• Satisfactory Police Vulnerable Sector Checks (PVSC).
• Understanding of scheduling techniques/methods.
• Familiarity with collective agreements, legislation, policies and procedures.
• Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.
• Computer literacy in Scheduling Software and MS Office applications, including intermediate proficiency in word processing, spreadsheet, scheduling, Access and the Internet.
• Good interpersonal and communication skills to work within a diverse community and ability to deal empathetically with residents, family members, etc., to contribute to their well-being.
• Ability to work effectively independently or as a part of a team.
• Ability to read, write and follow written and verbal instructions in English.
• Ability to pay attention to detail and to organize, prioritize and multi-task.
• Ability to work well in a high volume and fast-paced environment and meet tight deadlines.
• Ability to perform scheduled activities on rotating shifts including evenings, weekends and statutory holidays.
• Ability to work outside regular business hours, as required.

Council Approval DateScheduled Weekly Hours35Scheduled ShiftsShifts varies: 5:00 am - 11:00 pm these are start and end times.Operational HoursClose DateAugust 3, 2022# of Hires Needed2UnionCUPE 905 Long Term CarePlease apply online by 4:30PM EST of the closing date indicated above. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.All York Region Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Should you be the successful candidate, you will be required to comply with the Region’s mandatory Vaccination Policy that is in effect.York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. If contacted for an employment opportunity, please advise if you require Code-protected accommodation.Quick Apply

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