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Service Supervisor I - Jobs in Newmarket, Ontario

Job LocationNewmarket, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionThis position is responsible for assisting the Service Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.Major Responsibilities:

  • Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
  • Lead by example and promote corporate policies, customer service standards, departmental cleanliness and opening and closing procedures.
  • Assist the management team in supervising and performing departmental procedures (e.g. cash handling, floats, change orders, tray balancing, returns and refunds).
  • Assist, relieve and train department personnel as requested by the management team.
  • Perform cashier duties including running a till and cart retrieval.
  • May be requested to undertake other related duties on a periodic basis.

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