Transit Services Student - Jobs in Niagara, ON

Job Description

DivisionTransportationTemporary DurationApproximate Duration: 4 months, from mid May 2021 to August 27, 2021.About UsServing a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.Job DescriptionJOB SUMMARYNiagara Region is looking to hire a Transit Services Student from May to August, 2021 to assist in the preparation of on-demand services and to provide administrative support with respect to all transit services. This position will involve tasks relating to the gathering/analyzing of transit data, participation in public and stakeholder engagement, as well as the processing of applications to allow streamlined access to Niagara’s transit services. The success of the on-demand service will play a significant role in supporting decisions related to transit services, and infrastructure investments resulting from an ongoing transit governance review.The student will be responsible for:Engaging with the public relating to deployment of the new on-demand service.Assisting staff in developing a work plan to bring each transit stop into compliance with provincial legislation and the new guidelines.Assisting staff with respect to work plan items resulting from the IMT Working Group and/or the Transit Governance Study. May also support staff working with Metrolinx and GO Transit related deliverables.Collecting, reviewing, verifying and entering information into a database; performing data analysis and evaluation to produce reports.Providing administrative support and assist with outreach activities (e.g. speaking with the public/doing presentations to educate/generate awareness).Providing customer service assistance by responding to public and/or internal inquiries.Process applications as laid out in Niagara Specialized Transit (NST) policies and procedures; maintaining confidentiality of information in application forms.Engages and informs the public about transit services and activities.Students may visit transit stops and hubs throughout Niagara to conduct in-person interviews with transit users, therefore the applicant should be outgoing and confident in a variety of environments.Location - Students will report to Niagara Regional Headquarters (1815 Sir Isaac Brock Way) throughout the work week, however, daily travel will be required within Niagara region. Incumbent must supply own reliable method of transportation (i.e. bus pass or personal vehicle), and be able to work both outdoors and in an office setting. It is possible that due to COVID-19, the student may be required to work from home some, or all of the time. Thus students must have access to a reliable internet and a quiet workspace.Hours and duration of work: A standard work week is 35 hours, Monday to Friday, May to August, 2020. Typical office hours are 8:30 am to 4:30 pm, however, on some occasions it will be necessary to shift the start and/or end times to ensure a wide cross-section of transit user can be surveyed.EDUCATION

• Completion of high school diploma or equivalency.
• Currently enrolled in Transportation/Civil Engineering, Geographic Information Systems, Planning, Business Administration, Marketing, Communications, Project Management or similar program or related fields of study.

KNOWLEDGE

• High degree of computer proficiency in Word, Excel and other Microsoft Office Suite programs.
• Familiarity with Business Intelligence or analytics software, i.e. PowerBI, Tableau, etc.
• Experience working with databases is considered an asset.
• Experience with use of mobile hardware and touch screen apps. i.e. the Transit App
• Experience with web-based and hard copy maps for operational and navigational purposes.
• Experience riding public transit is preferred.
• Familiarity with transit services in Niagara is considered an asset.
• Familiarity with the geography of Niagara Region is considered an asset.

SKILLS

• Ability to collect and manage information efficiently and accurately.
• Ability to work alone as well as in a team.
• Self-motivated, confident and responsible.
• Excellent communication skills (written and oral).
• Comfortable interacting with members of the public on a daily basis.
• Comfortable performing routine and repetitive tasks (ex. data entry).
• Comfortable working in inclement weather.
• Comfortable working in the field, which requires extended time on your feet and walking.
• Previous related work, co-op or volunteer experience is an asset.
• Ability to adapt to changes in assignment priority.
• Attentive to detail and resourceful.
• Familiarity with Geographic Information Systems (GIS) is considered an asset

SPECIAL REQUIREMENTS

• Must provide proof of successful completion of high school.
• Must maintain ability to travel in a timely manner to other offices and work locations or sites as authorized by the Corporation for business reasons.

Closing StatementUncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!Let us know why you would be an excellent team member by submitting your online application.We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.