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Dispatcher/Customer Service Representative - Jobs in North Battleford, SK

Loraas Environmental Services Ltd
Job LocationNorth Battleford, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job Title: Dispatcher/Customer Service Representative Provide professional, courteous customer service predominantly via telephoneJob Location: North BattlefordDuties:

  • Greets visitors, inquires the nature of their business and directs them to the appropriate person
  • Answers telephone and relays calls and messages
  • Schedules call-ins
  • Completes supporting paperwork and data entry as required
  • Processes incoming mail and faxes and distributes
  • Assist customers with account-related requests
  • Provide information about Company products and services
  • Provide information about service availability
  • Research and resolve customer problems, acting as the customer liaison between departments
  • Assist administration staff as required.
  • Completes other duties as assigned
Requirements:
  • High school diploma or GED required
  • Post-secondary education in a related field preferred
  • Strong customer service and troubleshooting skills
  • Previous experience preferred
  • Highly flexible, with solid interpersonal skills
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Computer literate, including effective working skills of MS Word, Excel and e-mail
We Offer:
  • Respectful and positive workplace culture where staff are valued and appreciated
  • Excellent well maintained equipment and facilities
  • Competitive or above industry wage rates with annual review
  • Annual bonus incentive based upon performance and annual evaluation
  • Blue Cross Benefits Plan
  • Pension Plan with increasing employer contributions with years of service
  • Opportunities for learning, advancement, personal growth, and challenge
  • Many other benefits and perks!
Job Types: Full-time, PermanentBenefits:
  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Education:
  • Secondary School (preferred)
Experience:
  • customer service: 3 years (preferred)
Shift availability:
  • Day Shift (preferred)
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