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Front Desk / Night Audit - Jobs in North Battleford, SK

Comfort Inn & Suites
Job LocationNorth Battleford, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

DUTIES AND RESPONSIBILITIES

  • Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries.
  • Check guests into and out of the hotel in an accurate, speedy and courteous manner.
  • Efficiently handles all payments received whether they are cash, credit card or cheques. Balances/verifies all monetary transactions in the appropriate accounts.
  • Ensure that all hotel keys are distributed to the appropriate parties and the guest privacy is maintained.
  • Responsible for maintaining all documents regarding room registration, changes, credit card transactions, customer service and maintenance issues.
  • Offer guest assistance wherever possible.
  • Responsible for resolving guest issues; in case of emergency contact the General Manager.
  • Positively represents and promotes the hotel.
  • Follows safety procedures for both employees and guests.
  • Ensure Front Desk area is always clean, lobby and breakfast area is well organized.
  • Properly complies, completes and distributes to all management and relevant staff.
  • Reports any maintenance, security or safety issues to the appropriate staff.
  • Promotes Choice Hotels and Choice Privileges to all guests.
  • Books group bookings by following the checklists.
  • Does laundry as required and requested by General Manager.
  • All other duties and tasks to be performed as per requested by the General Manager.
  • Make sure to keep on monitoring the Coffee Station if there is enough supplies and refill coffee most of the time of necessary.
Part-time hours: 24-32 per weekExpected start date: 2022-01-17Job Types: Full-time, Part-timeSalary: $15.00-$15.50 per hourAdditional pay:
  • Overtime pay
  • Tips
Benefits:
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care
Schedule:
  • 8 hour shift
COVID-19 considerations:All guests/staff are required to wear mask upon entering and while inside the hotel. Also, we have sanitation stations all around the hotel building.Experience:
  • customer service: 1 year (preferred)
Work remotely:
  • No
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