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Guest Services Representative (1 Part Time) - Jobs in North Battleford, SK

SIGA
Job LocationNorth Battleford, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

*Main Duties*Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. Responsibilities include: Providing a wide variety of information to guests, assessing urgency and information needs, and referring as appropriate. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.Conditions of Employment

  • The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
  • You may be required to work in an environment where you will be exposed to the use of tobacco smoke and high noise levels.
  • As a condition of employment, you will be required to work shift work. This may include days, evenings, graveyard, weekends and statutory holidays. SIGA’s goal is to treat all staff fairly and equitably; therefore, the distribution of the shifts will be fair to all staff.
Job Requirements: *Education*Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.ExperienceExperience in the Gaming and/or the Hospitality industry.Experience interacting with the public and providing exceptional customer service.Experience processing cash, debit or credit card as payment.Job Type: Part-time

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