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IT Helpdesk and Support - Jobs in Oakville, ON

Job LocationOakville, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Overview:IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.Responsibilities:

  • Applying a deep technical understanding of industry standards network infrastructure, and technical solution trends
  • Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
  • Comfortable upgrading, patching and replacing servers.
  • Experienced in managing and administering Linux environments.
  • Able to create offline patching server environment for offline patching of servers.
  • Plan and implement automation to increase efficiency.
  • Collaborating with peers to execute daily operations and special projects.
  • Upgrading and migrating network equipment.
  • Understanding of best practices regarding system security.
Qualifications:
  • Well versed in server and network administration.
  • Hands-on experience working as a system engineer and network administrator.
  • Combined experience of 5+ year.
  • Excellent written, verbal and interpersonal skills.
  • At least 4 years of experience working with network equipment and comfortable in working with network hardware and doing proper cable management.
  • Knowledgeable with Various network protocols (DHCP, SNMP, DNS, STP, ARP, ICMP, FTP, VPN etc.).
  • Able to lift items up to 5Kg.
  • Sharing knowledge, discoveries, ideas, challenges, and solutions with peers, Managers, and Executives.
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