Plumbing Project Coordinator - Jobs in Oakville, ON

Job Description

Since launching in 2009, Independent Mechanical Supply (IMS) has become GTA contractors’ preferred distributor of plumbing, hydronics, and PVF products. We’re proud to have one of the largest product selections in the industry. Our customers love both our selection and working with our team.The Plumbing Project Coordinator will utilize project data and product knowledge to support the efficient and smooth management of projects. The incumbent will work with various staff across departments and locations and most closely with the Project Managers, Project Quotations Manager, Outside Sales Team, as well as Product Vendors. S/he will be a member of a team dedicated to profitably growing project business at Independent Mechanical Supply. Project business can come from multiple sources including, but not limited to, the following market segments: Bid Specification, P3, Design Build, Industrial/Institutional MRO RFQ, Government MRO RFQ.Duties and ResponsibilitiesOrder Maintenance

• Sales Order Position Report Review and Actioning
• Follow up with vendors on the order status materials
• Follow up with Outside Sales and Project Managers on the in-house order, to confirm ship date
• Place small orders in our AS400 system and release orders for shipping

Returns

• Process all Vendor Return Authorizations and Customer Returns for 02 (Quotations) and 03 (Quotations Heating), including following up with the vendors when credits are owing
• Process Bulk Return (including items for 01 (Plumbing)) as required
• Receive all Return Authorization requests from Customers
• Point of contact for vendors to submit price increase information and for helping with internal communication of these increases to the project and sales teams (as required)

Tracking and Documentation

• Understand, keep track of, and support the meeting of, important deadlines, timeframes, and milestones specifically (but not limited to):
• Product ETA’s
• Vendor Quote Expirations
• Type 02 and 03 Order Required Dates
• Vendor Price Increases
• Assist with all Project Quotations Department related documentation

o. Keeping files, orders, quotes, bids, returns, invoicing, etc. organized and filed appropriately

• Complete reports and internal paperwork in a timely fashion for multiple projects; including bid, orders, shop drawings, O&M’s, warranty letters

Other Support

• Backup to PQR / Quotation Admin
• Liaise with other departments to facilitate a smooth customer experience
• Identify and investigate issues with projects, exercise independent judgement and follow-up on actions as required
• Embrace learning and developing one’s knowledge and skill sets and help other team members to ensure their growth
• Other duties as assigned

Minimum Requirements

• Experience with and/or knowledge of plumbing products sold by wholesale plumbing distributors
• Demonstrated business acumen and the ability to manage multiple priorities in a deadline driven fast paced environment
• Advanced AS400 Knowledge
• Understanding of end-to-end order processing
• Ability to build relationships
• Negotiation skills
• Experience suggesting and implementing changes to processes and procedure
• Desire to continually be educated in the requirements of the position
• Working knowledge in Microsoft Outlook, Word, Excel, Access, Adobe Acrobat, IMS Order Entry Software and Internet Information Gathering/Research
• Demonstrated analytical, organizational and planning skills.
• Excellent Written and oral communication skills
• Established history of demonstrating the ability to pay attention to detail
• Customer centric
• Obsessed with Exceeding Expectations

IMS is a mid-sized company with a small-company feel. We’re professional, but relaxed, and strive to maintain an open work environment with an accessible senior leadership team. We also value giving our people opportunities to advance. If you’re interested in learning and growing, this is the place for you. Independent Mechanical Supply is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process.Quick Apply

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