Programme Support Specialist, Scraping - Jobs in Oakville, ON

Job Description

Location : Remote, Canada or UKAbout the Role:As a Senior System Administrator, we require a solid technical background combined with customer service.Operational responsibility for safety, security, availability, scaling and efficiency for the IT Operations. Installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner.The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have a strong understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. Delivering large projects while proposing technical solutions to complicated problems.How you will make an impact:

• Establish best practices through the entire IT Operations process
• Follow up with “customers” to identify areas of improvement
• Making recommendations to improve operational efficiency.
• Maintenance, installation, and updates of data center systems, for both physical and software
• Researching new technologies to utilized in the organizations
• Presenting new tools that could improve efficiency or cutting costs
• Planning for any probable disruptions, problems, and emergency
• Ensuring precautions are in place whenever power outages or malicious attacks occurred
• Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations.
• Monitor all software and hardware products and ensure compliance to standards and systems.
• Coordinate with various departments and perform integration of critical systems into infrastructure.
• Maintain expert knowledge on all applications and its use on systems for various critical systems.
• Single point of contact for all physical datacenter work (installation of

What we look for:

• Hands on experience with datacenter operations for 10+ years
• Problem-solving attitude
• Excellent written and verbal communication skills
• Ability to react to changes in a time critical environment to meet security needs and quickly evaluate situations
• Experience managing, coordinating, and maintaining multiple projects
• Ability to think quickly and perform problem-solving tasks within dynamic conditions
• Demonstrate excellent communication with a strong attention to detail and courage to take initiative and drive projects to completion
• Ability to work collaboratively and cross-functionally
• Strong organizational skills
• Candidate located in or around the San Jose, California area (driving distance from our datacenter).
• Networking (Edge routers, Firewalls, Load Balancers, Network Switches, VLAN, DNS, Wireless, VPN)
• Access control (LDAP, Radius)
• Databases (backup, restore, maintenance)
• ource control management & automation (svn, git)
• HelpDesk (employee management, workstation setup)
• Infrastructure as a code (puppet, fc, LB management (ssl, pools, etc), DKIM, SFTP)

About Wiley:Enabling Discovery, Powering Education, Shaping Workforces.We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.#LI-CWLocation/Division:Oakville, ON, CanadaJob Requisition:R2204050Remote Location:NoELT:Jay FlynnELT +1:Guido HerrmannManagement Level ID:P1Quick Apply

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