Project Manager - Application Development - Solution Operations Practice - Jobs in Oakville, ON

Job Description

Your opportunity:As part of our fast paced growing Solution Operations practice, we are seeking a candidate who would join our team as a Project Manager. The primary focus of this role is to lead and manage the team delivering new and on-going engagements for assigned Clients, identify and drive continuous improvement actions, and lead the transition of projects to operations. The candidate will require to apply principles of Agile methodology across their day to day operations along with ITIL including incident, problem, change and release management. The ideal candidate profile would be one who is passionate about serving & building strong relationships with Clients, coaching and leading a team to target deliverables and driving maturity through continuous improvement actions.Responsibilities:

• Lead and manage assigned engagements through to successful completion against the key pillars of scope, budget and timeline
• Lead internal engagements stand-ups and customer meetings
• Develop and maintain internal & external stakeholder relationships
• Draft meeting agendas and publishing of meeting minutes
• Manage action, change and risk register for all assigned engagements
• Manage the transition of assigned projects to operations
• Track, monitor and control budget based on the planned budget of an engagement.
• Budget forecasting and execution of cost management strategies where applicable.
• Develop and manage delivery plans for every assigned engagement.
• Manage and lead the change management process inclusive of estimates, approvals, change requests and statement of works
• Identify engagement risks and recommend appropriate resolutions.
• Manage resource assignment and work allocation for all engagements.
• Be an escalation point for business critical scenarios as identified by the Client
• Apply ITIL principles of incident and problem management for reported issues by the Client
• Manage engagement conflicts and challenges in a timely professional manner.
• Manage the release management process from internal testing to production release
• Provide support, guidance and coaching to the engagement team as and when needed.
• Adhere, follow and update standards & guidelines where applicable
• Identify areas of challenges or opportunities in assigned Client engagements
• Identify areas of improvement, innovation and optimization that will improve existing processes and methodologies
• Contribute to thought leadership articles where applicable

How do we define success for your role

• You demonstrate BDOs core values through all aspect of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your experience and education

• 3+ years of experience in Project / operations management in technology
• Bachelors or Diploma or degree in Information technology, Business Management, Project Management preferred.
• Agile Certification (CSM), ITIL or PMP preferred
• Proven experience in one or more areas within the Software Development Life Cycle i.e. architecture, development, business analysis or quality assurance.
• Proven experience in managing software development projects from initiation through to implementation and transition to Operations team.

Why BDOOur firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with the firms strategic plan, and be a key contributor to the success and growth of the firm.
• We help you be the best professional you can be in our services, industries and markets.
• Achieve your personal goals outside of the office and make an impact on your community.

Giving back, it adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours, and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Ready to make your mark at BDO Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.Quick Apply

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