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Customer Service Representative - Jobs in Oshawa, ON

Petley-Hare Limited
Job LocationOshawa, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Who we are:Petley-Hare offers a highly skilled, supportive team environment and our culture has been described as second to none by our own employees!Not only are our employees and leadership team supportive but so is our technology. If you wanted to work from home, YOU CAN! If you want to work in the office or do both, YOU CAN!So, if you are looking to be part of a Team that has leading market access, an exceptional work environment and receive a competitive compensation package, please keep reading!Who you are:Do you consider yourself to be someone that loves giving the ultimate customer experience Are you a compassionate, supportive and a reliable team mate and service provider If this is you, then this job might be the best fit for you!Work Schedule:The successful candidate will be required to work 830am to 430pm and may WORK FROM HOME if they want to, Monday through Friday.Job Expectations

  • Shows passion and enthusiasm about delivering positive experiences internally and externally
  • Strives to ensure our clients receive the best care through understanding and working diligently to meeting if not exceeding the customers’ needs
  • Exercising efficiency when using multiple computer programs and applications at the same time
  • To be an advocate for the client and as proactively as possible communicate important insurance solutions and coverages to our customers
  • Clearly explain coverage and limits to clients, discuss products to address needs and gaps in coverage areas
  • Receive incoming calls & emails and respond in a timely manner
  • Build relationships with insurers and underwriters
  • Complete real-time quotes and policy changes on company partner portals
  • Promotes the company core values when interacting with clients and co-workers
Our ideal candidate would have the following qualifications
  • Mandatory RIBO Licensed required
  • 3+ years experience of Personal Lines customer service
  • SigXP/ComXP Experience an asset
  • Ability to work in a paperless environment
  • Must be open and adaptable to new technology
  • Excellent communication skills both oral and written
  • Ability to work within a team that fosters supportive work environments
Petley-Hare is an equal opportunities employer and is committed to a diverse and inclusive workplace. We are committed to providing accommodations at all stages through recruitment and employment in accordance with applicable human rights and accommodation legislation. If contacted for an employment opportunity, please advise Human Resources (mcoughlin@petleyhare.com) if you require accommodation, including in order to apply for a position.Quick Apply
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