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Account Director - Facility Management - Jobs in Ottawa

Dexterra
Job LocationOttawa
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Job DescriptionWHAT’S THE JOBAt Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As an Account Director (Facility Management/Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.Your work will include:

  • Recognizes that client retention is an ongoing process embedded in daily actions and attitudes, following the Tenacity Client for Life methodology.
  • Maintains a strong Account-level presence to build and sustain effective working relationships with all clients.
  • Aligns key Dexterra contacts with corresponding roles or titles within the client organization, creating a relationship matrix (Web of Influence).
  • Effectively communicates performance expectations, monitors progress, and rewards achievements to ensure that plans, goals, and budgets are met.
  • Acts as a talent scout by leveraging networks to identify, recruit, and evaluate potential Dexterra candidates.
  • Regularly reviews succession plans and supports career growth through personalized development plans.
  • Employs a strategic selling mindset, utilizing the Miller Heiman sales methodology and process
WHAT’S IN IT FOR YOU
  • Be part of an industry that #39;s more important than ever!
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.
Follow Dexterra on LinkedIn and Facebook.

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