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Associate Program Consultant, Professional Services - Jobs in Ottawa

Job LocationOttawa
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionThe Associate Consultant, Professional Services has a wide range of duties, all of which are in the spirit of ensuring our customer #39;s compliance and ESG programs are successful. The successful candidate will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. The ideal Associate Consultant is eager to learn with high motivation, is highly organized with impeccable attention to detail and excellent interpersonal skills.Key Requirements and Responsibilities

  • Consulting with assigned clients to develop project plans at the onset of each compliance program with a focus on our standard client accounts (mid-marketamp; enterprise/strategic clients under $100k ARR);
  • Defining compliance programs from start to finish, working with the Program Support teams to execute on tasks required to achieve client milestones;
  • Acting as a project manager for the execution of the client #39;s projects
  • Possess regulatory knowledge in order to consult with clients in program direction;
  • Use Assent’s internal resources, including our software, to proactively respond to a variety of client queries both over the phone and electronically;
  • Serve as a friendly and professional frontline contact with Assent’s clients

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