Bilingual Reimbursement Specialist - Jobs in Ottawa, Ontario, K1N

Job Description

Job Title: Bilingual Reimbursement SpecialistDate: February, 19, 2025Location: Ottawa, ON, Montreal, QCRemote: YesBusiness Unit: HealthDepartment: Pharma Patient SupportThis is a great REMOTE opportunity to support a global pharmaceutical company that focuses on innovative medicines and is a leader in many therapeutic areas! If you are bilingual, have at least 1-year of experience in drug reimbursement, and want to make a positive impact in patients lives, apply today! Calian PSP offers competitive salaries and a great benefits plan to all employees!The Bilingual Reimbursement Specialist (RS) works directly with patients to secure private or public insurance reimbursement for identified company brands. The RS represents patients with private or public insurers in an effort to optimize drug coverage and works collaboratively with the Health Management and Clinical Support teams to provide optimal patient support.Roles and Responsibilities:

• Provide direct telephone assistance to patients requiring reimbursement support.
• Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage.
• Track and document all case information using the program IT system.
• Collaborate with Clinical Support Specialist to provide optimal patient support and communication.
• Through patient-oriented solutions, manage challenging patient situations with empathy and patience.
• Ensure quality assurance with respect to all mandates related to the patient support program.

Qualifications:

• English and French bilingualism required (oral and written).
• 1-year of experience in drug reimbursement assistance navigation.
• Understanding of private and public payer systems.
• Ability to work in a cross-functional team.
• Computer skills, understanding of multiple software applications (MS Office).
• Strong MS Excel skills.
• Ability to build and maintain strong relationships with a variety of customers (patients, Healthcare providers, caregivers).
• Discretion, maturity, flexibility, sound judgment.
• Ability to manage deadlines.
• Strong communication skills, both oral and written

About Alio Health Services:Established in 2012, Alio Health, a Calian Company, specializes in the management and implementation of comprehensive Patient Support Programs (PSP’s) that enhance the patient #39;s experience throughout their treatment journey. We design customized programs that connect clients, patients, healthcare workers and our dedicated team using a unique, proprietary software that ensures efficiency, adaptability, and excellent quality control. Our parent company, Calian has a long-standing history of stability enabled by a strong corporate culture and overall commitment to exceed costumers’ expectations. Calian, has a four-segment structure – Advanced Technologies, Health, Learning and IT and Cyber Solutions. The company’s unprecedented continued growth has been both organic and through acquisition. We are a leading health technology company focused on improving people #39;s health and enabling better outcomes across the health continuum. Our Canadian successes have allowed us to expand into new and exciting initiatives, both here and abroad. Together, we will continue to enhance patient care to positively impact the lives of people everyday.