Customer Support Specialist - Jobs in Ottawa

Job Description

quot;Growing and Expanding Toward Brighter Future with AO!”:Looking to make a meaningful impact and help families protect their futures Join our team at AO Globe Life, an established insurance company as a Customer Support Specialist. In this role, you’ll work closely with clients, understanding their unique needs and guiding them toward solutions that truly matter. This position goes beyond answering questions; it’s about becoming a trusted partner as clients navigate important decisions for their loved ones. You’ll be a key resource, offering knowledge and insights that empower clients to make confident choices for their families.As a Customer Support Specialist, you’ll play an important role in supporting our clients’ goals while helping us reach new milestones as a company. We’re looking for someone who’s excited about building relationships, has a natural curiosity for continuous learning, and is driven to deliver exceptional service. If you’re looking to grow your career in a meaningful, people-centered way, we’d love to have you on our team.AT AO, We believe in setting you up for success. You’ll have access to industry-leading resources, ongoing training, and personalized coaching that will deepen your expertise and sharpen your communication skills. Working with us means joining a team that values collaboration and celebrates each other’s achievements. See HereWhy Choose Us

• Family-Focused Benefits: Comprehensive insurance coverage for you and your loved ones. We’re invested in you—and your family’s—well-being.
• Earning Potential: Here, your hard work is recognized and rewarded! Enjoy unlimited income potential based on your drive and dedication.
• Coaching for Success: From day one, we’ll provide you with personalized coaching to help you master the skills needed to thrive.
• Career Growth: With clear pathways to advancement, we’re committed to helping you grow within our team.
• Comprehensive Benefits: We offer a full suite of health, and financial benefits that support you and your family’s needs—because we believe that when you thrive, so do we!
• Ongoing Income Opportunities: Your dedication and hard work don’t go unnoticed. Enjoy residual earnings that grow over time, rewarding you for your commitment and success.

What You’ll Be Doing

• Client Engagement: You’ll cultivate meaningful relationships with clients, deeply understanding their needs and assisting them in discovering the best solutions tailored to their families.
• Customer Support: Through identifying needs and providing insightful guidance, you’ll be essential in enhancing client satisfaction and contributing to our overarching goals.
• Continuous Learning: Take advantage of online resources and personalized coaching to broaden your industry knowledge, refine your communication skills, and establish trust with clients.
• Team Collaboration: Join a dynamic, goal-driven team that values collaboration, fosters growth, and strives for outstanding service.
• Account Management: Support clients in managing their accounts, addressing inquiries, and exploring options that improve their overall experience.
• Solution Delivery: Use your expertise to recommend options that align with clients #39; needs, helping them realize the full value of our services. Your proactive approach will ensure clients feel supported and confident in their decisions.

Qualifications:

• Experience in customer support solutions is a plus but not required
• Solid problem-solving skills to handle challenges with confidence.
• Great communication skills for connecting with others and working well together.
• A team player who enjoys a supportive, team-focused environment.
• A willingness to learn and grow in a fast-paced, ever-changing environment—we’re invested in your development!

Join Our Team! Start your journey with us and explore the exciting, rewarding opportunities that await you. Apply now and let’s build a successful future together!Powered by JazzHR