Operations Manager - Jobs in Owen Sound, ON

Job Description

Location:Owen Sound, ON. Job Type:Full-Time Discipline:Management Posting Date:05/17/2022 Closing Date:06/30/2022Are you a leader seeking the opportunity to make a difference in home health careCarePartners is one of the largest home health care providers in Ontario and provides services for all of the Home and Community Care Support Services (HCCSS) and for patients across Ontario in homes, schools, clinics, retirement homes and long-term care facilities. Our 4,500 employees include personal support workers, nurses, and therapists. As a progressive and creative organization, CarePartners is proud to be a leader in developing innovative programs to meet the changing needs of our patients and the health care system.We have an opening available for a dynamic leader to join our team in the position of Operations Manager, South West for the counties of Grey Bruce and Huron Perth.This position can be based in either Stratford or Owen Sound with flexibility to work remotely a portion of the time, and may include travel throughout the South West region.AN EXTRAORDINARY LEADER:The Operations Manager reports to the Director of Operations and is accountable for leading the Personal Support and Nursing Management team in the Grey Bruce and Huron Perth regions. This person will provide professional knowledge and support to the team in the daily operations of client services, case management, human resources and claims management in accordance with CarePartners’ mission statement, established policies and procedures, relevant legislation, government guidelines, the Collective Agreement, ESA, Ontario 2000 and local contract requirements.To apply please email a copy a copy of your resume to Lindsay.Weber@CarePartners.caYOU WILL MAKE AN IMPACT BY:Building and coaching your team:

• Developing consistent workflow routines to support patient service satisfaction.
• Assisting Management with recruitment efforts.
• Identifying and conducting training and development opportunities to enable members of the management team and support staff to attain program goals.
• Supporting with managing front line staff performance issues, coaching and development.
• Developing consistent workflow routines to support patient service satisfaction.

Monitoring quality and compliance:

• Reviewing service audits and administrative procedures in order to make improvement recommendations.
• Ensuring that service standards and procedures for client services are met through supervision and Quality Management (QM) and Risk Management policies and practices.
• Monitoring compliance with employment legislation, OH&S policies and practices, service contracts, ESA, Ontario 2000 and the Collective Agreement (if applicable).

Supporting Health and safety:

• Reviewing Supervisor Accident Investigation Reports (SAIR) for accuracy, trends, and risk and training issues.
• Assisting Managers in facilitating modified work opportunities.
• In consultation with the Corporate OH&S department, implements preventative Health and Safety programs.

Representing your branch:

• Actively participates on internal and external committees and in community functions (i.e. community advisory committees/boards, workshops, job/health fairs, provider meetings)
• Communicating and liaising with major purchasers/funders and other community agencies to discuss their satisfaction with service delivery, any concerns and case management issues.

WHAT WE OFFER

• Competitive salary based on experience
• Flexibility to work remotely a portion of the time
• Total rewards program which includes health and dental benefit packages
• Employee Assistance Program (EAP) for you and your family members
• Supportive and positive leadership support

YOU BRING

• RN or RPN Designation
• Current College of Nurses of Ontario (CNO) registration Required
• 3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
• A strong desire and commitment to making a difference in the lives of our patients
• Exceptional interpersonal skills and people management skills
• Excellent communication skills including verbal and written skills
• Proven computer skills, including e-mail, MS Word and Outlook, work scheduling systems
• Excellent analytical and problem-solving skills
• Case management skills are an asset
• Current immunization record (within the last 12 months)
• A valid Driver’s license and reliable personal vehicle
• Current vulnerable sector check screening
• Proof of COVID-19 vaccination

CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidence- based health promotion. In accordance with Public Health and Government directives CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID-19. All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities. All new hires of CarePartners are required at this time to demonstrate that they have been fully vaccinated against COVID-19, in accordance with our policies and procedures.CAREPARTNERS IS IN YOUR COMMUNITYIn addition to providing home-based personal support, rehabilitation and therapy, nursing and palliative care across Ontario, CarePartners also serves the community through clinics, transitional care units, and provides relief in nursing homes and shared care settings.Through our outreach program, we’ve been organizing medical care and clinics in countries with poor access to health care since 2009.CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.Quick Apply

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