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Front Desk Receptionist - Jobs in Picton, ON

Job LocationPicton, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

THE COMPANYThe Picton Harbour Inn is one of the best places to stay in Prince Edward County - Ontario’s newest wine and culinary destination. We offer 29 comfortable guest rooms and 3 suites.Located at the head of Picton Bay, the Picton Harbour Inn has a beuatifully landscaped waterfront including 10 boat slips with access to shore power and water.The Lighthouse Restaurant is also located on site and has been voted County Weekly News Readers’ Choice Favourite Breakfast for several consecutive years. The casual atmosphere, friendly service, and reasonable prices make it a popular destination for visitors and residents alike.We pay above minimum wage and offer benefits for our full-time employees.THE POSITIONWe are looking for a skilled Front Desk Receptionist to serve as the face of our business and connect with guests in a friendly manner. Candidates should have customer service experience but may apply with a desire to learn.The ideal Front Desk Receptionist enjoys being around people and can manage multiple tasks at once. They must understand the importance of responding quickly to guests’ needs and complaints.The position pays $16-$18/hr plus yearly bonusing. Available shifts are 3:00pm to 111:00pm. The position is full time.Responsibilities include:

  • Register guests and assign rooms. Accommodate special requests whenever possible.
  • Know room locations, types of rooms available, room rates as well as services of the property
  • Be sales-minded. Present options and alternatives to guests and offer assistance in making choices
  • Process guest check-ins and check-out
  • Thoroughly understand and adhere to proper debit, credit, and cash handling policies and procedures
  • Know and enforce Company policies
  • Be aware of major activities within the Inn including large group reservations and renovations or projects
  • Know how to use front desk office equipment including required software
  • Respond to all emails with pertinent and accurate information in a professional manner
  • Use proper telephone etiquette. Always answer the phone and return any messages for missed calls
  • Maintain the cleanliness and neatness of the front desk area and all surrounding public use areas such as the rear hallway and washrooms
  • Maintain the stock of the front desk
  • Complete and initial the Front Desk Handover log daily
  • Know safety and emergency procedures and be aware of accident prevention policies
Requirements of those applying:
  • Proven experience in the customer service industry (recommended, but not required)
  • Experience in using computers.
  • Excellent oral and written communication skills
  • Friendly manner is a must
  • Ability to follow and enforce all company policies
  • Good physical condition and stamina
  • Bilingualism is a bonus
TO APPLYSubmit a resume in person at the front desk of the Picton Harbour Inn, 33 Bridge St, Picton, ON or apply online. Selected candidates will be contacted for an interview.Job Type: Full-timeSalary: $16.00-$18.00 per hourBenefits:
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
Schedule:
  • 8 hour shift
Work Location: One locationQuick Apply
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