Games Room Technician - Sherkston Shores - Jobs in Port Colborne, ON

Job Description

Job DescriptionPlayer One Amusement Group, a division of Cineplex Entertainment LP, employs over 500 people in 21 offices throughout Canada and the United States. One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centres, restaurants, arcades, shopping centres and waterparks.The Player One Amusement Group division of Cineplex Entertainment has openings for the position of Games Room Technician, reporting to the Ontario Southwest Regional Manager, Player One Amusement Group. This position is based at the Games Rooms located at:

• Sherkston Shores Funplex – 490 Empire Rd, Sherkston, ON

You will be expected to work a variable schedule which will include days, evenings, nights, weekends and holidays (Monday to Sunday). The Games Room Technician is responsible for the daily operations and service of the Funplex Entertainment Facility at Sherkston Shores. The Games Room Technician will focus on any guest service issues, game-related troubleshooting, filling of merchandise and maintenance of the location.Key Areas of Responsibilities:

• General maintenance on all entertainment equipment (includes but not limited to: replace components, test equipment, cleaning, preparation, ensure repairs are done in a cost-effective manner, maintain and update parts kit, stock and replenishment of prizing & receive inventory). Technical experience considered an asset
• Provide exceptional Customer Service experience for all guests
• Address and resolve guest concerns
• Assist in maintaining the presentation and working condition of the Entertainment Room Equipment
• Assist in maintaining stock levels of supplies for all game locations and game areas
• Ensure the Entertainment Room exceeds the functional/cleanliness standards
• Adhere and ensure the gaming staff meets compliance with all relevant Policies and Procedures for Health and Safety
• Communicate effectively with supervisors, onsite management, and P1AG management
• Ensure daily, weekly, and monthly checklists and inspections are up to date according to internal and external requirements
• Record all billing appropriately to ensure remittance from location
• Stock counters as needed to provide ultimate guest experience
• Ensure that the facility consistently meets standards throughout daily operations. This includes ensuring that all stations are fully equipped at the beginning and end of shifts/cross over shifts
• Consistent communication with P1AG management and representatives

QualificationsPosition Expectations:

• Work safely and honestly
• Arrive for work on time
• Practice and adhere to standards, policies and procedures
• Keep Entertainment Room and surrounding area impeccably clean
• Be polite and courteous with Guests and fellow employees
• Take pride in your job
• Ability to stand/move physically for extended periods of time

Minimum Requirements:Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required

• Engineering/IT/mechanical experience considered an asset
• Ability to work under pressure while complying with all relevant legislation
• Excellent leadership, communication, customer service, conflict resolution and interpersonal skills
• Experience with monitoring and controlling inventory an asset
• Familiarity with point-of-sale systems considered an asset
• Energetic and enthusiastic personality
• Self-motivated
• Strong verbal communication skills
• Strong work ethic

Additional InformationInclusion & DiversityCineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.Life at Cineplex:Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.Learn more about our businesses through the links below.Cineplex | Cineplex Digital Media | | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENEInterested applicants please apply today.While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.No Agency Calls PleaseLANG: ENQuick Apply

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