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Front Desk/Night Auditor - Jobs in Port Hardy, BC

Kwa'lilas Hotel
Job LocationPort Hardy, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Kwa’lilas Hotel is seeking an inherent night owl to complete our Front Desk team! Kwalilas Hotel is located on Northern Vancouver Island in scenic Port Hardy, B.C. The Night Audit is responsible for the oversight of the Front Desk overnight. The Night Audit provides exceptional customer service, processes overnight check ins/outs, and completes light accounting and reporting functions.The perfect candidate for this position has a passion for hospitality, can work well alone, and has a strong local knowledge of Port Hardy. Tourism experience is not required for this position, but a positive can-do attitude is! The Night Audit will report to the Front Desk Supervisor and Front Desk Manager.*** Please note this is a part-time position for 2 days a week***What We Offer:

  • Free counselling services
  • Discounted gym membership
  • Company events and holiday parties
  • Discounted food from the Naxid Pub and Hame restaurant
  • Career growth and development opportunities
Duties and Responsibilities:
  • Complete check ins/outs
  • Answer various questions and requests from guests
  • Balances accounts from the day shift
  • Distribute guests final bills and collect payment
  • Count and verify cash float
  • Complete shift audits as required
  • Print updates in-house, arrival, departure, and room status reports every two hours, pending activity.
  • Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
  • Provide information to guests about local activities, trails, tours, etc.
  • Perform other duties as required.
Role Requirements:
  • Customer Service experience is an asset, but not required.
  • Comfortable using programs such as MS Office and hotel reservation software.
  • Strong organization skills and the ability to multi-task.
  • Must be able to lift and carry up to 50 lbs and stand for long periods of time.
  • Must be able to talk, listen, and speak clearly on the telephone.
Job Types: Part-time, PermanentSalary: $19.00 per hourFlexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Night shift
  • Weekend availability
Experience:
  • Customer service: 1 year (preferred)
  • Front desk: 1 year (preferred)
Work Location: One locationQuick Apply
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