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Job Location | Portage and Main |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Location: Onsite at the corporate office - 25 De Baets St., WinnipegSummary:Reporting to the Call Centre Supervisor, the Call Centre Lead is responsible for assisting in the day-to-day operations of the inbound Call Centre. This position is responsible for providing exceptional customer service to external and internal customers and providing coaching and development of team members for maximum performance and customer satisfaction.The inbound call centre operates 7 days a week and requires candidates who have flexible availability to cover a variety of shifts including evenings and weekends.Responsibilities