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| Job Location | Prince Albert, SK |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job TypeFull-time# of Hires Needed1CategoryGuest ServicesLocationBear Claw Casino - Carlyle, SK S0C 0R0 CA (Primary)Northern Lights Casino - Prince Albert, SK S6V 7Y5 CARequisition #165.51Salary Range$13.26 - $20.55Closing Date6/30/2021Where You Will SucceedMain DutiesReporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. Responsibilities include: Providing a wide variety of information to guests, assessing urgency and information needs, and referring as appropriate. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.Conditions of EmploymentThe minimum age to work in a casino or any area where gaming can be seen is 19 years of age.You may be required to work in an environment where you will be exposed to the use of tobacco smoke and high noise levels.As a condition of employment, you will be required to work shift work. This may include days, evenings, graveyard, weekends and statutory holidays. SIGA’s goal is to treat all staff fairly and equitably; therefore, the distribution of the shifts will be fair to all staff.QualificationsEducationSuccessful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.ExperienceExperience in the Gaming and/or the Hospitality industry.Experience interacting with the public and providing exceptional customer service.Experience processing cash, debit or credit card as payment.Core Organizational CompetenciesAdapting to ChangeCommunicationCustomer ServiceDecision MakingResults OrientedWorking with OthersOnce employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application!