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Parts Technician - Jobs in Provost, Alberta, T0B 3S0

Battle River Implements
Job LocationProvost, Alberta, T0B 3S0
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Parts/Detail Technician Department: Parts/ServicePurpose:This position is responsible for providing exceptional customer service to all internal and external customers through the selling, receiving, and delivering of parts and accessories through face-to-face interaction and telephone customer service.This position will be the ‘first impression’ customers have of Battle River Implements; therefore, a desire to provide a high level of customer service is required.Responsibilities:

  • Promotes and sells products and/or services to meet customer needs.
  • Supplies Service Technicians with parts as required.
  • Assists with preparing and maintaining merchandise store displays.
  • Verifies receipting of incoming and outgoing shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
  • Follows the company process and procedure for shipping and receiving of all goods and services.
  • Assists in keeping the parts department clean and orderly.
  • Contact customers in a timely manner to notify them that their special order is ready for pickup.
  • Follows up on shortages and expedites issues by reporting to the manager.
  • Assists in maintaining all departmental tools, equipment, and vehicles in good working order.
  • Operate a forklift to move parts inventory as necessary.
  • Assist with the annual physical inventory verification.
  • Attend and participate in in-house or external training programs and/or Department meetings as requested by Management.
  • Follows all safety rules and regulations in performing work assignments.
  • Other duties assigned by Management or directly related to customer service.
Experience, Education, Skills, and Knowledge:
  • A farming background is preferred.
  • Very competitive wages based on apprenticeship level
  • Proficient oral and written communication skills.
  • A valid driver’s license is required.

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