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Branch Advisors - Jobs in Quebec City, QC

National Bank of Canada
Job LocationQuebec City, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Primary Locations: Québec, QuebecEmployee Status: RegularSchedule: Full-timeAs a Branch Advisor at the National Bank in Quebecs region, youll live up to your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. Youll adopt a friendly approach and provide high-quality advice as you offer a people-centric experience for branch clients.***Join us at one of our branches in Levis, Quebec City, Ancienne-Lorette, Val Bélair, Ste-Foy or Cap-Rouge. Stay tuned, our recruitment process is fast and simple! Selected candidates will be invited to interview days!Your role

  • Welcome clients when they arrive and answer their questions
  • Help clients use our banking applications and ABMs
  • Listen to peoples needs and resolve situations that may be complex
  • Provide advice and offer made-to-measure transactional, investment, financing and protection solutions
  • Demonstrate the ability to build lasting business relationships
  • Direct clients to your colleagues for their specialized needs
  • Ensure adherence to compliance and risk management rules
The branch is open two nights a week and on Saturdays. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. Every day, you will work with a team of many experts specialized in investment, credit, mortgage financing and more.Our team values passionate people and bold ideas. We work together to ensure our clients can meet their objectives and our colleagues can do what they love. We rely on our colleagues to share knowledge and help each other.Required competencies:
  • College diploma
  • Experience is customer service, inclusive attitude and respect for diversity
  • Positive attitude and strong empathy for clients
  • Mutual fund representative (MFR) licence – You can obtain this licence within three months of hiring with a full refund once you have successfully obtained it
  • Ability to communicate effectively in French and English (an asset for the surrounding regions)
Preferred competencies:
  • Discipline, commitment to teamwork and interest in learning
  • Interest in technology and skill at sharing knowledge
  • Ability to adapt to various situations
After two years as a Branch Advisor, many options will be available to you. For example, you could get promoted or move to another region or branch. We offer many career opportunities and encourage internal mobility.Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. Youll also have access to colleagues with a wide range of expertise, experiences and profiles to enrich all aspects of your development.Your benefitsUpon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:
  • Health and wellness program, including many benefits
  • Flexible group insurance
  • Defined benefit pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferred banking services
  • Volunteer program
  • Telemedicine
  • Virtual sleep clinic
These are just a few of the many benefits we offer. Weve rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.Our dynamic work environments and cutting-edge collaboration tools foster a pleasant employee experience. We value employees ideas and use surveys and other programs to encourage feedback and ongoing communication.Were putting people firstWere a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples lives.Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.We welcome all candidates! What can you bring to our teamReady to live your ambitionsParticular Condition:The selected candidates will have to complete online tests during the recruitment process.Quick Apply
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