Performance Specialist - Building Performance Infrastructure - Jobs in Quebec City, QC

Job Description

Performance Specialist - Building Performance Infrastructure - WD30118513161What you will doUnder general direction, responsible for working independently with sales, and or client directly to develop, secure and manage new or expanded performance guarantees. Responsible for conducting M&V workshops with clients. Responsible for managing M&V contract costs to ensure minimal cost variance and for creating and implementing solutions to reduce shortfall amounts.Generally involved in medium size projects that include complex guarantees. Responsible for understanding and correctly applying option A, B, C, & D type of guarantees. Establishes M&V program to monitor and manage energy consumption, utility supply, and facilities operations and maintenance programs to ensure that savings are consistent with performance contract contractual obligations and client goals. Pro-actively assists in taking necessary actions as required promote growth in the account, limit risk and ensure a high level of customer satisfaction.Pro-actively identifies new solutions sales opportunities. Utilizes system, service and or GWS resources to assess and correct potential shortfalls. Possesses knowledge of and responsible for promoting utility supply side service services, NISC bill payment Services, remote measurement and verification monitoring/ECM, performance indexing, LEED and other knowledge base offerings to the client.How you will do itDevelop and maintain positive customer relationship during the design phase of the opportunity development. Maintain this positive customer relationship during project build and throughout the duration of the performance guarantee.Own and manage JCI tools & processes that ensure timely collection and accurate data entry of utility bills or other monitored consumption sources for portfolios up to $60M in active guarantees. Initiate actions and develop positive customer relationships to support this activity. Ensure delivered M&V costs are within 3% of estimated amounts.As assigned, use ability to communicate with technical and non-technical buyers, suppliers, and other JCI internal Partners (Systems & Service) to provide technical, process or financial support in the creation and maintenance of Medium sized, complex M&V solutions.Ability to successfully work with client on-site staff to ensure operations and maintenance of assets/equipment are within contractual terms. Proactively review and/or interpret problems or patterns related to utility bills and energy consumption to limit risk and ensure a high level of customer satisfaction. As appropriate, solve issues and keeps performance engineering manager updated and involved when need for corrective action is identified.Monitor data gathering systems (remote measurement and verification monitoring/ECM, NISC web base tool, FPI, etc) to track energy consumption during the installation and guarantee/tracking phases. As appropriate, solve issues and keep performance engineering manager updated and involved when need for corrective action is identified.Develop and maintain relationships with suppliers and vendors as well as facility mid-level technical & financial managers.Develop customer baselines or benchmarks as needed.Be active in professional organizations. Participate in “added-value” customer and community events in support of their objectives.Participate in transition meetings with Operations to ensure project scope, objectives, timeline, and customer requirements have been achieved and the start of the performance period is properly documented.Fully utilize the Solutions Playbook, SOLAR toolset as well as other standard JCI development and performance engineering processes and tools in performing tasks.Responsible for the creation and delivery of high quality / high value performance reports that convey added value and analysis of cost reduction to contract specifications and/or guarantees (Options A, B, C, D and Non-Measured Savings) to the client. Responsibilities include the structure and grammar of the reports.Actively participate in internal release or renewal meetings, customer kick-off meetings, and on-going account meetings including customer touch point visits.On selected accounts, develop and lead the solution performance presentation to the customer.Own and manage up-to-date archival records associated with Performance Contracting projects.Coordinate and audit the Guarantee Risk manager database. Responsible for proactively generating internal risk management reporting as well as assist in monthly backlog reviews with regional management.Assist JCI performance engineering consultant in researching problems or opportunities that might cause performance slippage and or additional savings respectively. Monitor energy consumption and non-energy performance items. Gather further information from on-site service providers and customer's maintenance staff. Initiate immediate corrective actions, which includes notifying the customer of any needed action on their behalf. Keep Performance Engineering Manager updated and involved when need for corrective action is identified.Input data, coordinat data and audit the Guarantee Risk manager database. Assist in the generation of internal risk management reporting as requested.Promote and complete EPA Green Light/Energy Star, renewable solutions, LEED and other award programs administrative requirements per contractual requirements.Work to secure and maintain relevant professional certifications and licenses (e.g., Professional Engineering license). Responsible for remaining current with relevant engineering or design standards and practices.Responsible for the promotion and adherence of JCI safety policies.Perform other related duties as assigned.QualificationsWhat we look forBachelor’s Degree in Engineering or other technical field (preferred studies included Thermodynamics, Hydronics, Psychometrics, Environmental or Facility Operating) and 6+ years in building systems/operations or 10+ years proven track record of performance in Mechanical Systems data collection/operation & building systems or operations.Possession of Certified Energy Manager (CEM) & Certified Measurement & Verification Professional (CMPV) certificate are mandatory. Strong computer and analytical skills required. Proven skills in fluent French communication skills (both oral and written)and functional in English. Must be skilled in developing customer satisfaction and team building. Requires a responsible, self-starter who can handle multiple responsibilities and can work independently. Ability to learn and use facility management systems. Able to travel approximately 50%.Job EngineeringPrimary LocationCAN-Quebec-St LaurentOther LocationsCAN-Quebec-VanierOrganization Bldg Technologies & Solutions