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Automotive Service Advisor - Jobs in Quispamsis, NB

Ok Tire
Job LocationQuispamsis, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job Description

  • Being the first person to greet the client in a professional, prompt manor building rapport and long lasting business relationships
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
  • Answer questions about service outcome (after consulting with mechanic if necessary)
  • Advise customers about warranty protections and potential cost savings
  • Oversee the service shop’s workflow and scheduling
  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
  • High school diploma/GED required
  • 1+ years’ service advising experience
  • Extensive knowledge of automotive industry and parts
  • Excellent communication and organizational skills
  • Ability to communicate equally well with mechanics, customers and senior management
  • Familiarity with Repair Order writing preferred and demonstrated proficiency with computers and Microsoft Office.
Benefits:
  • Extended health care
  • Vision care
  • Dental care
  • Commission after probation period
Job Type: Full-timeSalary: $35,000.00-$41,000.00 per yearBenefits:
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Commission pay
Ability to commute/relocate:
  • Quispamsis, NB: reliably commute or plan to relocate before starting work (required)
Experience:
  • service advisor: 1 year (preferred)
  • Customer service: 1 year (preferred)
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