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front desk clerk, hotel - Jobs in Quispamsis, NB

Quality Inn & Suites Amsterdam
Job LocationQuispamsis, NB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Business Equipment and Computer Applications

  • Word processing software
  • Multi-line switchboard
  • Internet
  • Central reservation system (CRS)
Work Setting
  • Hotel, motel, resort
Specific Skills
  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests departures, calculate charges and receive payments
  • Perform light housekeeping and cleaning duties
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients/guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments
Security and Safety
  • Criminal record check
Transportation/Travel Information
  • Own transportation
Work Conditions and Physical Capabilities
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
Work Location Information
  • Rural area
Personal Suitability
  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Dependability
  • Judgement
  • Reliability
  • Organized
Health benefits
  • Health care plan
  • Dental plan
  • Vision care benefits
Long term benefits
  • Registered retirement savings plan (RRSP)
  • Deferred profit-sharing plan (DPSP)
  • Tax-free savings account (TFSA)
Other benefits
  • On-site amenities
  • Parking available
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