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Visitor Information Counsellor - Jobs in Radium Hot Springs, BC

Job LocationRadium Hot Springs, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Looking for an exciting role in the Tourism Industry Valley Visitor Services is currently looking for seasonal and year-round full-time or part-time Visitor Information Counsellors to join our team.As part of the Tourism Radium team, the Tourism/Visitor Information Counsellors are an important link between the visitor and tourism industry product and service providers.This role supports identifying a visitor’s needs, offering information and selling tourism products and services. If you have a passion to share local knowledge and enjoy working in a fast paced environment, this could be the perfect opportunity for you!Locations: Radium Hot SpringsSkills and Abilities:

  • Excellent communication skills
  • Excellent customer service and organizational skills
  • Knowledge of attractions, events, tourism products/services
  • Team player who is able to work independently
  • Computer skills including MS Office
  • Outgoing, friendly and welcoming
  • Independent self starter who is able to work with little supervision.
Duties & Responsibilities:
  • Welcome visitors and determine their needs
  • Answer inquiries by phone, in person and email
  • Provide accurate information to visitors regarding destination, transportation, accommodations, etc.
  • Assist individuals or groups to plan itineraries and travel plans
  • Promote tourism products, events and services in the Columbia Valley
  • Gather and record statistical information related to each visitor party
  • Post and share current information of interest to visitors such as travel alerts, road and weather reports.
  • Maintain brochure racks and ensure adequate inventory is always on hand
  • Review and support updating of visitor materials as necessary
  • Follow all Standard Operating Procedures as outlined for the Visitor Centre
  • Other tourism and administrative duties as assigned
On-site training as well as Destination BC Visitor Services training will be provided.Job Types: Full-time, Part-timeSalary: $16.00-$18.00 per hourBenefits:
  • Casual dress
  • Company events
  • Flexible schedule
  • On-site parking
  • Store discount
Schedule:
  • 8 hour shift
  • Day shift
  • Weekend availability
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