Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Representative - Jobs in Rankin Inlet, NU

Eskimo Point Lumber Supply
Job LocationRankin Inlet, NU
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Position SummaryOur ideal candidate will need to be relocated in Rankin Inlet- Nunavut.Reporting to the Hotel Manager, the Customer Service Representative will provide outstandingcustomer service to the guests at Katimavik Suites Hotel in Rankin Inlet, NU. In this position theperson must be approachable, friendly, and detailed with excellent interpersonal skills. Thisposition will primarily work independently and be required to speak to customers face to face andover the phone. The Customer Service Representative is responsible for exercising a high degreeof confidence and professionalism, while building friendly and helpful relationships with guests.The Customer Service Representative will also be responsible for the planning, communicationand delivery of all conference room events held at Katimavik Suites.Duties & Responsibilities

  • General operation of the Hotel including taking reservations, check-in and checkout of
guests, and providing superior customer service and solutions
  • Provide information about the Hotel amenities and the surrounding community of Rankin
Inlet.
  • Resolve customer issues regarding hotel services, amenities, and policies.
  • Meeting and conference planning
o Ongoing communication with customers to identify their needs and to ensure asuccessful meeting/conference.o Organize facilities and manage all event details such as room set-up, catering,transportation, guest room reservations, audio /video equipmento Specify staff requirements and coordinate their activitieso Proactively handle any arising issues and troubleshoot any emerging problemsduring the duration of the event
  • Ensure compliance with all health and safety obligations
  • Answer all phone calls and emails that come in during the shift.
  • Pick up and delivery of guests to and from the airport.
  • Accurate and timely completion of payments for rooms and vehicle rentals
  • Communicate with manager informing of required maintenance, repairs & customer
concerns.
  • Initiate tasks that aid in the day to day operations of the Hotel.
  • Other duties as required and assigned.
Hours
  • Primary working hours will be 11:00AM – 8:00PM, Monday to Friday.
  • Due to the fluctuating nature of the hotel business hours of work may change daily,
weekly and seasonally.
  • Extended hours of work including 10-hour days and 6-day weeks are not uncommon in
the hospitality industryJob DescriptionQualifications
  • At least 2-year experience in customer service
  • High School Diploma or GED, Post-Secondary education in a related field is an asset
  • Excellent interpersonal skills and customer service orientation
  • Good attention to detail, time management with the ability to multi-task, and
organizational skills and be an effective problem solver
  • Good verbal and written communication skills
  • Computer literate with good knowledge of the Microsoft Office Suite (Excel, Access,
Word, PowerPoint), and Hotel Property Management Systems (PMSs)
  • Valid driver’s license and good driving record
  • Must be physically able to lift up to 50 lbs.
  • Able to work as part of a team as well as independently
  • Must have a strong work ethic, be reliable with a positive team attitude.
  • Ability to deal with sensitive situations in a confidential and professional manner
Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
Stay Connected

APPLY NOW

Customer Service Representative Related Jobs

© 2021 HireJobsCanada All Rights Reserved