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Front Desk Agent - Jobs in Red Deer County, AB

Empire Inn & Suites Red Deer
Job LocationRed Deer County, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Empire Inn & Suites (Under New Management) is currently seeking energetic and passionate guest service professionals to join our Front Desk Team! ensure that they have not only a pleasant but exceptional stay in Red Deer Join our team today!Members of our Front Desk Team can look forward to performing the following tasks:

  • Attend to all concerns of the guest proactively.
  • Ensure the satisfaction of all guests with a consistent positive attitude.
  • Review all guest reservations to ensure accuracy.
  • Review group resumes and follow up accordingly on any actionable items.
  • Ensure rates and account folios are set up and managed correctly.
  • Communicate key information to appropriate departments and colleagues.
  • Ensure special requests by guests are completed in a timely manner.
  • Maintain and balance a cash float during each shift.
  • Provide services to guests including: check in/out, telephone inquiries, luggage, handling and taking reservations.
  • Provide guests with the information they require.
  • Traning will be provide
Please forward your resume (ASAP)Job Types: Full-time, PermanentSalary: $15.00-$16.00 per hourSchedule:
  • 8 hour shift
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