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Job Location | Red Deer, AB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Job descriptionResponsible for the Front Desk, Reservations, and Group Bookings while on duty ensuring a smooth operation and the highest level of guest satisfaction.· Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement.· Effectively maximizes inventory levels during high occupancy/sold out nights.· Knows all procedures for emergency and general crisis management.· Maintains a high level of professionalism in all aspects of job performance.· Consistently demonstrates a commitment to personalized guest service excellence.· Complies with Hotel policies, procedures, and code of ethics.· Performs all other tasks which are assigned by management.Position Requirements: · Excellent customer service and experience· Pleasant, courteous, empathetic, fast acting, professional, discreet, friendly· Strong communication skills· Demonstrate organization and multi-tasking abilities· Minimum of 1-2 years of previous hotel experience· Strong computer knowledge· Able to work in a team environment· Hospitality or tourism diploma/degree an asset· Excellent English oral and written.· Be able to work days, evenings, weekends and holiday shiftsJob Types: Full-time, Part-time, PermanentSalary: From $15.00 per hourSchedule: