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| Job Location | Red Deer, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Your Opportunity:X-rays, Ultrasounds, MRIs, Nuclear Medicine and CT scans. This is your chance to join the world of Radiology Procedures and see what’s inside Connect Care! This is your opportunity to be a part of the Radiology Technical Support Team supporting Radiant, Astraia and NMIS. Join us before we implement Connect Care into major facilities in Waves 4 & 5 including the Foothills Medical Centre, the Royal Alexandra Hospital, the Peter Lougheed Centre, the Alberta Childrens Hospital and more. As an IT Analyst II on the Radiology Technical Support Team, you will be supporting multiple Radiology applications including, but not limited to the Connect Care module, Radiant. As the fourth and fifth Connect Care waves launch, you will be balancing operational support and optimization obligations for sites already using Radiant with new build obligations for future sites. This role will provide the opportunity to learn all aspects of Radiology workflow instead of specializing in a single area. Ownership of incidents and service requests related to ordering, protocolling, scheduling, performing, documenting, and resulting Radiology procedures is expected. Creating team-facing support documentation is also required. This is a permanent provincial position, which is not tied to a specific zone and will give you the Epic accreditation and Connect Care experience you need to further your Radiology IT career. Do not let this opportunity to be a part of Connect Care pass you by!Description:As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.