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Customer Engagement - CET Coordinator - Jobs in Regina, SK

Driving Change Automotive Group
Job LocationRegina, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company: Driving Change Automotive GroupCET Coordinator AdministratorDriving Change Automotive Group, recognized as one of Canada’s Best Managed Companies, oversees four dealerships across Saskatchewan and Manitoba – Bennet Dunlop Ford, Moose Jaw Ford, River City Ford, & Carman Ford.Our Customer Engagement Team is currently seeking a CET Administrator to join their fun and energetic team!What youll be doing:

  • Providing Administrative Assistance to the CET Team
  • Verify, Monitor & Maintain customer records & CRM usage
  • Other duties as required
What Skills/Experience were looking for:
  • Able to communicate clearly and effectively in both written and verbal forms.
  • Superior customer handling capabilities; ability to listen intently, empathize and exercise patience while identifying customer needs and delivering outcomes
  • Strong attention to detail and organization.
  • Adaptability; able to multitask and adjust to changing priorities.
  • Able to learn; new concepts, product information, CRM, procedures, etc
  • Working knowledge of core Microsoft Office products
  • Typing skills of min 40 wpm or higher preferred.
  • Ability to take direction/coaching well and a willingness to work closely with many stakeholders sharing different outcomes.
  • That “Grit” and eagerness to learn
NICE TO HAVE SKILLS:
  • Customer Service or Administration related experience
  • Reception type experience
  • Retail sales-type experience an asset
  • Background or knowledge of the automotive industry is an asset.
What we can offer you:In addition to an extended benefits program which includes vision/dental, and a matched pension program, we offer outstanding leadership and support, within a culture that is distinctively people-focused.Our dedication to our employees means that we offer a unique environment focused on continuous development and training in leadership, and in the industry. Coupled with a culture that encourages employee growth at all levels of the organization makes us one of Canada’s Best Managed Companies, as recognized by the Canadian Automotive Dealer’s Association.We’re “Driving Change,” and we want YOU to help us continue to be one of the best.Apply now if you want to join our team!Quick Apply
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