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technical support analyst - systems - Jobs in Regina, SK

Technology One Limited
Job LocationRegina, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • or equivalent experience
    • Tasks
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Computer and technology knowledge
  • Networking software
  • Networking hardware
  • Intranet
  • Internet
  • Servers
  • Security software
  • Multimedia software
  • Programming software
  • Business diagram software
  • Database software
  • Data analysis software
  • MS Office
  • MS Windows
  • SharePoint
  • Spreadsheet
    • Transportation/travel information
  • Public transportation is available
    • Work conditions and physical capabilities
  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
    • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
    • Workplace information
  • Remote work available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
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