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IT Support - Jobs in Regina, SK

Regina Business Systems Inc. MicroAge C
Job LocationRegina, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Exciting opportunity in a fast-*paced, growing tech company.*If you are client-focused, driven to add value and love technology this is the opportunity for you.MicroAge is an IT solution company offering IT services, IT training, Microsoft cloud, hardware and software products using a consultative approach.www.microage.ca/reginaMicroAge is hiring a Service Desk Analyst – Tier 1MicroAge requires a highly motivated team player with an amazing phone presence to join our technical team. You will use state of the art processes to assist customers, design solutions and deliver world-class service. Candidates that have; communication, interpersonal skills and mental agility will be very successful in this position. As a part of the Service Team, you will report to the Service Business Manager.What we need you to do

  • Support a growing client base utilizing state of the art remote access tools
  • Enjoy sharing and documenting all tasks and work completed
  • Helping our customers out so they can focus on their primary business
  • Troubleshoot and solve problems using a combination of experience and resources
  • Work well within a team environment
  • Have fun – work hard, play hard
What we need you to know
  • Excellent communication, both verbal and written
  • Solid organizational and time management skills
  • Desire to explore and implement new technologies
  • Solid analytical and problem-solving skills
  • Strong listening skills
  • Microsoft Office Suite including Office 365
  • Email / Hosted Exchange/ Office 365/ Microsoft 365
  • Microsoft Azure
  • Microsoft Active Directory
Required experience:
  • PC Hardware experience 2+ years
  • Hardware certifications from HP, Lenovo, Dell, and/or Apple is a plus
  • Working Microsoft Active Directory 2+ years is advantageous
  • MCP, MCSA or MCSE
  • Preferred to have one or more of the following exams;
  • CompTIA A+
  • CompTIA N+
  • MS-900: Microsoft Fundamentals
  • AZ-900: Azure Fundamentals
Hours/Availability: Monday to Friday 8:30-5:00(may require work in the evenings/Saturday/Sunday)Must have a valid license and access to a reliable vehicleJob Type: Full-timeSalary: $18+/hr depending on experienceJob Location:Regina, SKJob Types: Full-time, PermanentSalary: $18.00-$24.00 per hourAdditional pay:
  • Overtime pay
Benefits:
  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care
Flexible language requirement:
  • French not required
Schedule:
  • Monday to Friday
Experience:
  • Customer support: 2 years (preferred)
  • Computer hardware: 2 years (preferred)
  • software support: 2 years (preferred)
Language:
  • English (required)
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