IT Test Analyst - Jobs in Regina, SK

Job Description

eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology and citizen services. Our vision is: “Connected healthcare, accessible to everyone, everywhere.” Our mission is: “We collaborate to transform healthcare through the use of information and innovative technology.” eHealth is a dynamic and complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration. Our organization plays an important role in providing IT services to patients, healthcare providers, the Ministry of Health and the Saskatchewan Health Authority. eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.About the RoleIT Test Analyst – eHealth Saskatchewan is seeking an experienced Information Technology (IT) Software Testing professional. This position will be responsible for coordinating and performing testing activities for patient-centric Information Technology (IT) applications that communicate with our integrated healthcare systems. To be successful in this competition, ideally you should have significant experience in the healthcare or similar industry as an experienced IT applications testing professional, and have proven abilities to adapt in new environments and deliver on fast-paced project timelines.As a seasoned IT professional, you are expected to deliver on your goals and targets with minimal supervision, develop an in-depth understanding of various products and applications that comprise the service offerings at current eHealth Saskatchewan within a reasonable timeframe, and be able to create custom testing strategies and plans using risk-based testing methodologies.Reporting to the Manager of IT Testing, you will closely work with a team of senior level IT Test Analysts and Automation specialists in estimating and planning various testing activities, defining and collecting metrics on testing processes, identifying process gaps, championing continuous improvements, and drawing up testing road maps for various products and applications. You will work hand-in-hand with seniors level Business Analysts and Project Managers from across the organization.A key to success in this role is building strong relationships, having a strong customer focus, a knack for solving complex problems, and making connections (knowing who to involve and when). To make that happen, you will possess exceptional written and verbal communication skills and thrive in a dynamic, complex technology driven environment. Within our environment, the situations you will encounter aren’t black and white, so you must be proficient in solving complex problems, delivering solutions, and enjoy ‘working within the gray’. Proven experience and skills in effective communication, problem solving, team work, client focus, documentation, and an appetite for continuous improvement are required.You will have knowledge of:

• Software Development Life Cycle and Models
• ITIL fundamentals and best practices
• Computer hardware, architectural concepts, and Windows, Unix, and other operating systems
• Different software development methodologies and concomitant testing strategies.
• Basic principles of Computer systems design, development and configurations including concepts of relational databases
• Information analysis techniques in problem diagnosis, researching, and understanding the language in technical documents

To qualify for this position, you should have experience in the following:

• Experience in IT functional and/or non-functional testing;
• Hands-on experience in using one or more of these tools: HP Load Runner, HP UFT, and HP ALM;
• Experience in VB scripting, preferably on HP UFT;
• Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions;
• Strong documentation skills;
• Demonstrated ability to consistently produce deliverables of very high quality and deliver services of the highest standard;
• Ability to handle multiple assignments at the same time, and a go-getter personality with high energy level.

The following experiences are not required, but any exposure would be considered a plus:

o Automation testingo API testing; testing using jMeter and/or other open source test toolso Descriptive programming, particularly in VB

The knowledge and skills required for this position would be attained through the completion of a post-secondary Degree / Diploma in Computer Science, Business Information Systems or related area of study supplemented with 3 or more years’ experience in a similar role. An equivalent combination of experience, education and training would be considered. Any experience in an integrated IT/Health support environment would be considered a bonus.CompetenciesCommunication:

• Ability to write a variety of detailed, accurate and clear (technical) material at a level appropriate to the target group;
• Ability to orally explain or present (technical) information to a wide variety of technical and non-technical individuals and/or groups in a clear, accurate and understandable manner;
• Ability to actively listen, paraphrase and ask precise questions in order to clarify and understand information being received; and
• Ability to demonstrate and promote the use and value of new technology, programs and services in a manner that creates understanding, captures and enhances users computer skills.

Leadership:

• Ability to facilitate a group process to successfully implement technological change and business transition within the organization.

Problem Solving:

• Ability to independently interpret, comprehend and apply technical instructions and concepts to successfully acquire, install, modify, configure and maintain hardware and software components and administer networks;
• Ability to diagnose technical problems such as delays, malfunctions and errors in order to determine the true cause of the problem and provide a (workable/reasonable/optimal) solution in a reasonable time frame;
• Ability to extract, recall, synthesize, conceptualize and apply ideas, processes and information to incorporate new technology and create new solutions in a constantly changing technological and business environment; and
• Ability to identify and calmly respond to issues and concerns of others who may be angry or frustrated to reach a mutual understanding.

Interpersonal:

• Ability to create an environment that recognizes, supports, respects and welcomes diversity of employees and clients.

Team/Independence:

• Ability to work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships.

Organizational:

• Ability to independently prioritize and organize ones own workload to meet tight deadlines and successfully complete projects in a changing environment.

Analytical:

• Ability to gather, understand and synthesize specialized information in a way that can be applied to meet the needs of the organization and within given constraints; and
• Ability to identify, explore and evaluate options on data, processes and methodologies, information technology and potential systems design to make feasible recommendations.

Technical:

• Ability to create, review, and articulate testing requirements, strategies, plans and alternatives, and explain complex post-testing reports to project teams, and answer their questions and provide clarifications; and
• Ability to understand system guidelines, instruction manuals, license and support models, and liaise with the vendor support teams and internal support and technical personnel as necessary to maintain and break-fix various testing tools from time to time.

You must be willing to work off-hours to ensure minimal impact to operations when required.If this role sounds like the opportunity you have been looking for to challenge yourself, make a difference in people’s lives, and highlights your abilities – we would love to hear from you.We are committed to workplace diversity.Number of Openings: 1Closing Date: Dec 27, 2021, 11:59:00 PMQuick Apply

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