Network Analyst III - Jobs in Regina, SK

Job Description

Who is eHealth SaskatchewaneHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology and citizen services. Our vision is: “Connected healthcare, accessible to everyone, everywhere.” Our mission is: “We collaborate to transform healthcare through the use of information and innovative technology.” eHealth is a dynamic and complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration. Our organization plays an important role in providing IT services to patients, healthcare providers, the Ministry of Health and the Saskatchewan Health Authority. eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.About the RoleWe are seeking a skilled and experienced Senior Network Analyst to join the team to assist in the support of IT services that eHealth provides to the Health sector partners across Saskatchewan. This individual will possess excellent customer service skills along with strong technical and leadership abilities, is detailed oriented who takes pride in their work and enjoys the challenges that go with it.Reporting to the Network Manager, you will be responsible for the support of the provincial network that securely links all the Health sector partners, facilities and related agencies. You will directly support an Enterprise Class Datacenter which provides multiply services to the Health Sector and related Health Organizations.Typical daily duties will include: Day to day support regarding performance issues or network connectivity issues Manage installations and upgrades of LAN/WAN equipment in both the data center and facilities. Lead network infrastructure changes including new designs or redesigns of network components Perform IOS upgrades Provide, create and update documentation. (i.e. network diagrams, support documentations) Mentor and provide guidance to junior team membersWhat are we looking forThe successful candidate will possess exceptional written and verbal communication skills and thrive in a dynamic, fast paced and technology driven environment. Proven experience and skills in effective communication, leadership, problem solving, documentation standards, and a rigor for change management protocols and quality control are also required.You will have extensive working knowledge and understanding in the following areas:

• Extensive experience with the following Cisco devices:

o Switches – LAN/Core/Distribution/Datacenter (Catalyst/Nexus) o Firewalls – ASA/NGFW, IPS Source Fire/Firepower o Routers – Branch/Datacenter (ISR/ASR)

• Extensive knowledge with Routing and Switching fundamentals
• Proficiency and strong technical knowledge in:

o Routing protocols - OSPF,EIGRP, IGRP, BGP o Network Protocols – TCP/UDP, FTP, SFTP, TFTP, SMTP, HTTP/HTTPS, SIP, DHCP, DNS o Management Protocols – SNMP, SSH, Telnet, ICMP, CDP o Security Protocols - VPN, IPSEC, GETVPN, TLS, SSL

• Working experience with WAN technologies (MPLS,VPLS, SD-WAN, Internet/DSL, ISDN)
• Working experience supporting VPN technologies such as IPSEC, DMVPN and GETVPN
• Experience supporting ADC (Application Delivery Controller) Load Balancers such as F5 or Citrix
• Knowledge of Enterprise Monitoring concepts and network related tools such as packet sniffers
• Video over IP and Voice over IP experience with a solid understanding of QoS protocols would be an asset
• Experience supporting an enterprise wireless network would be an asset
• Record of delivering large scale IT technology refreshes or evergreen programs
• ITIL service delivery concepts, with a focus on Change, Incident, Problem and Service request management
• Strong communication skills and customer service orientation

Our ideal candidate must have attained the knowledge and skills required for this position through the completion of a post-secondary Degree in Computer Science or related discipline, or Diploma in Computer Science from a recognized technical institution. In addition to educational requirements you will have a minimum of 5 years’ experience working as a technical expert directly supporting an enterprise class network infrastructure. Cisco certifications would be considered an asset.Knowledge of Saskatchewan Health IT sector would be an asset. After hours on-call will be a requirement of this position.CompetenciesCommunication - Ability to write a variety of detailed, accurate and clear (technical) material such as user, systems and requirements documentation and procedures, project plans, letters, requests for proposals, feasibility studies, recommendations and reports, at a level appropriate to the target groups.Leadership - Ability to constructively lead, advise and encourage others to achieve success in their work and contribute to the effectiveness of the work team.Problem Solving - Ability to independently interpret, comprehend and apply technical instructions and concepts to successfully acquire, install, modify, configure and maintain hardware and software components and administer networks.Team/Independence - Ability to work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships.Organizational - Ability to independently prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in a changing environment.Analytical - Ability to identify, explore and evaluate options on data, processes and methodologies, information technology and potential systems design to make feasible recommendations.Technical - Ability to design new or adapt existing systems/applications taking into account design alternatives, business requirements, and cost, resource and time constraints.If this role sounds like the opportunity you have been looking for to showcase your abilities – we’d love to hear from you.Grade: 11SIT-SGEUAnticipated Start Date: June 20, 2022We are committed to workplace diversity.Number of Openings: 1Closing Date: May 5, 2022, 12:59:00 AMQuick Apply

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