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ServiceNow Technical Lead - Jobs in Regina, SK

Job LocationRegina, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

  • Develop ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS
  • Configure out-of-the-box workflows and create/maintain custom workflows
  • Experience developing on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Request, Service Catalog
  • Consume functional requirements and provide high level estimates for configuration/customization
  • Design and develop moderately complex scripts, workflows and integrations to create custom applications in ServiceNow
  • Engage with customers to understand and document requirements
  • Participate and contribute to design and code reviews
  • Work in conjunction with the CMDB team to define and review all requirements and develop design solutions
  • Serve as a technical leader and collaborate with customers to understand and document requirements
  • Provide original solutions to complex problems with the ability to advise and recommend advanced technical approaches and solutions
  • Coordinating ServiceNow application and platform upgrades
  • Experience in development and support within JavaScript frameworks
  • Define best practices and standards for developing solutions using ServiceNow
  • Lead team of ServiceNow development
  • Develop clear and concise technical & process documentation
  • Understand new ServiceNow features to drive platform expansion and adoption
  • Gather specifications from service owners, document requirements, and deliver product releases to meet business needs
  • Build workflows from service owner requirements including requests, request items and tasks
  • Design and build integrations and process automation using ServiceNow Orchestration
  • Use MID servers, web services, email and other relevant technology to integrate tools with the ServiceNow platform
  • Create views and reports as needed to illustrate service performance and demonstrate business value
  • Experience with SOAP and REST API development
  • ITIL Foundations knowledge or certification
Job Types: Full-time, Fixed term contractSchedule:
  • 8 hour shift
  • Monday to Friday
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