Solution Development Manager - Charter Managed Services - Jobs in Regina, SK

Job Description

Why CharterCharter is a highly respected and value driven technology integration company that delivers solutions across many technology verticals including routing and switching, unified communications, cloud, data center, wireless, and security. Partnering with several industry leading vendors, Charter solutions are diverse, flexible, and deliver real business outcomes.We live by our core values:

• Life-Balanced – We respect family needs, strive to achieve the work / life balance, as well as the flexibility needed for support personal growth & well-being.
• Empowered – Empower our team to be able to do what it takes for the good of our customers, to not compromise on long term payoff for short-term gain, and to take strategic risks when required
• Flexible – Be creative in our approach to the market, work hard for our customers, and be flexible to their needs
• Innovative – Think BIG, invent, simplify, and look around the corners to see what is ahead. We are always aiming to free up our customers to dream, grow, and focus on their own outcomes
• Knowledgeable – Be curious, dive deep, develop good instinct & judgement, be highly technical, and for our employees lay out career paths for personal development

If you are driven by simplifying the Business of IT for customers, we would love to talk with you.Summary:The Solution Development Manager will be playing an integral role in the continued growth of Charter’s business with a specific focus on our new Managed Services and Development strategies. The incumbent of this role will bring industry-leading experience and their subject-matter expertise in large enterprise and service provider environments working directly with the Charter Sales team in supporting the sales and delivery cycles.Responsibilities & Accountabilities:

• Drive the adoption of Charter Managed Services. Work in partnership with our clients, Charter Sales & Pre-Sales Engineering, Operations and New Solution Development team members as well as Charter Manufacturer and Applications partners.
• Apply expert knowledge of current IT trends, solutions, and strategies to identify opportunities to solve client problems with Charter Managed Services.

• Develop compelling Managed Services and Development strategies, roadmaps, and solutions in response to client needs.

• Manage and monitor many opportunities through their sales cycles and track them through a forecasting process.
• Work with pre and post-sales stakeholders to craft winning solutions that can be delivered profitably and successfully.
• Plan and conduct complex contract negotiations between Charter and client which results in appropriate and often long-term agreements and commitments.

• Build contracts and statements of work to help close the signings of the opportunity.

• Responsible for positive Client Experience across all points of the sales and delivery cycle.

• Provide subject-matter-expertise related to Charter’s Managed Services offerings.

• Meet and/or exceed assigned revenue and customer acquisition expectations.
• Participate in the development of, and execution of, Go-to-Market activities and resources.
• Establish client credibility via deep industry, Managed Services, and consulting expertise.

• Lead and/or participate in client-facing sales meetings with Charter Sales and Pre-Sales team members and be accountable for opportunity progression.
• Identify trends and business opportunities by participating in/researching industry-related events and publications, social networking, and other sources.

Culture Building and Professional Development

• Engage deeply within the Charter company as a whole, becoming active in the company community and culture.
• Attend company town halls and events, focused on bringing people together and aligning to a single vision. Participate actively when appropriate.
• Use available social and collaboration tools to engage broadly with the company in a positive and constructive manner.
• Recognize Charter company values and strive to apply them to your position and personal relationship with individuals and the company itself.
• Explore and seize opportunities for growth that benefit both yourself and Charter, aligning with the overall vision.
• Engage strongly in professional development activities with your mentors, reporting manager and HR to ensure growth, fulfillment and overall success for all parties.

• Other related duties as required and assigned to grow the Charter Managed Services business.

QUALIFICATIONS AND EXPERIENCE:

• At least five (5+) years’ experience building and selling IT managed services, cloud-based services, or outsourcing solutions.
• Demonstrated ability to coordinate with delivery teams to develop and architect a solution to meet the requirements of clients business requirements.
• Proven experience and skills in creating quotes and financial analysis around IT services.
• In-depth knowledge of the local market, key competitors, and potential partners’ offerings.

ESSENTIAL SKILLS:

• Excellent solution building capabilities
• Direct experience in managed solution selling
• Articulate IT solutions at multiple levels
• Solving customers business needs
• Professional negotiation and influencing skills

WORKING CONDITIONS

• Full-time role + Competitive Remuneration
• Great culture
• Leadership and growth potential

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