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Client Relations Coordinator - Jobs in Richmond Hill, ON

Home Instead
Job LocationRichmond Hill, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Are you a compassionate people person who likes to solve problems and overcome challenges Are you looking for meaningful work where you can provide service to those in your community If so, look no further!

  • Travel within our territory of Richmond Hill, Newmarket, and surrounding areas to work with clients and their families to ensure the best possible care experience is being delivered by our CAREGivers
  • Ensure the needs of the client, family, employee, and company are consistently being met
  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a plan of care
  • Work with other team members to coordinate various aspects of a client’s care
  • Conduct client/CAREGiver introductions with every new client
  • Execute on our Quality Assurance visit frequency plan to ensure each client has QA visits and calls as per the plan
  • Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through Quality Assurance visits
  • Meet weekly for team meeting and client care meeting
  • Participate in the CAREGiver retention programs
  • Ability to work independently, maintain confidentiality of information and meet deadlines
Job Type: Full-timeSalary: $15.51-$41.42 per hourBenefits:
  • Company car
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Bonus pay
Education:
  • Secondary School (preferred)
Experience:
  • Customer service: 1 year (preferred)
Work Location: On the roadQuick Apply
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